Front Desk/Night Auditor

Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. As a Front Desk Clerk/Night Auditor, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift. Responsibilities: - Greet guests in a friendly and professional manner, providing excellent customer service - Check-in and check-out guests, ensuring accuracy of information and resolving any issues or concerns - Handle guest inquiries and provide information about hotel facilities, services, and local attractions - Process payments and maintain accurate records of guest transactions - Assist with reservations and room assignments, ensuring accuracy and efficiency - Perform night audit duties, including reconciling daily transactions, preparing reports, and balancing accounts - Respond to guest requests and complaints in a timely and professional manner - Maintain a clean and organized front desk area Skills: - Strong hospitality management skills with a focus on delivering exceptional guest experiences - Knowledge of hotel operations and front desk procedures - Multilingual abilities are a plus, as we cater to diverse guests from around the world - Excellent communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Bilingual skills (English/Spanish) preferred but not required - Ability to work independently with minimal supervision - Strong problem-solving skills and attention to detail This is an excellent opportunity for individuals looking to gain experience in the hospitality industry. We offer competitive pay rates and provide training to ensure your success in this role. If you are passionate about delivering outstanding customer service and enjoy working in a fast-paced environment, we would love to hear from you. Note: All positions at our company are paid positions.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 8 – 32 per week

Benefits:

• Employee discount
• Free parking
• Paid time off

Schedule:

• Every weekend
• Night shift
• Overnight shift
• Rotating weekends
• Weekends only

Work setting:

• In-person

Application Question(s):

• Write a brief summary of why I should hire you over other candidates.

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Manhattan, KS 66502 (Required)

Ability to Relocate:

• Manhattan, KS 66502: Relocate before starting work (Required)

Work Location: In person