What are the responsibilities and job description for the House-person position at Holiday Inn Express and Suites?
- Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have to pertain to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction
- Complete all required brand specific training as directed by management; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
- Clean common areas, per hotel standards and training, including but not limited to glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, break rooms, etc.
- Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items on the property immediately to management – this includes any item left behind such as a purse, wallet, jewelry, etc.
- Perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Type: Part-time
Pay: $10.00 - $10.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
We offer instant Pay
Ability to commute/relocate:
- Dothan, AL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: One location
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