What are the responsibilities and job description for the Breakfast Attendant - Holiday Inn Express Auburn position at Holiday Inn Express-Auburn, AL?
Holiday Inn Express is seeking an Breakfast Attendant for our Auburn hotel.
The Breakfast Attendant is primarily responsible for setting up, maintaining, and breaking down the breakfast service and for maintaining the breakfast dining area. The Breakfast Attendant is expected to provide exceptional guest service by welcoming and attending guests.
JOB RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities. The Breakfast Attendant:
1.Obtains food and beverage safety certification and abides by the Health Department codes.
2.Sets up and breaks down each morning’s breakfast service.
3.Ensures breakfast items remain well-stocked and unexpired.
4.Maintains the safety and appearance of the dining area.
5.Cleans the dining area in preparation for the next day.
6.Replenishes silverware, sugar caddies and condiments, and beverage containers.
7.Performs light to moderate food preparation.
8.Attends to guest requests and needs.
9.Cleans dirty plates from tables.
10.Reports maintenance deficiencies to the General Manager.
11.Performs deep cleaning tasks and special projects as needed.
12.Completes all brand specific training within the brand’s allotted time.
13.Responsible for achieving and exceeding the guest satisfaction score.
14.Keeps the business functions of the company confidential including, but not limited to, financial status, customer/guest information, employee issues, etc.
15.Other duties as assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Breakfast Attendants may assist in other areas as needed (see Laundry, Houseman, Room Attendant).
COMPETENCIES
1.Customer/Client Focus
2.Time management
3.Thoroughness
WORK ENVIRONMENT
While performing the duties of this job, the employee frequently interacts with guests and other personnel. The employee is occasionally exposed to infectious waste, diseases, various medical conditions, etc., as well as cleaning chemicals.
PHYSICAL DEMANDS
- Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
- Can stand/walk on feet for 8 hours and work in a restrictive space/environment
- Must have eyesight enabling vision both near and far
- Must be comfortable using a step stool or ladder
- Must be able to use/lift arms for up to 8 hours
- Must be able to handle heat and stress
- Must speak in a clear, understandable voice; hear at a basic level; and understand English
- Must be able to write
REQUIRED EDUCATION AND EXPERIENCE
1.High school diploma OR GED certificate
2.Customer service background
WORK AUTHORIZATION
Must be legally authorized to work in the United States.
What we offer:
We offer our work family competitive pay, paid time off, holiday pay, and IHG Hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!
Does this sound like a job for you? If so, apply TODAY!
Holiday Inn Express – Auburn is an equal opportunity employer and participates in the eVerify program. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Holiday Inn Express - Auburn has complied with all regulations during the COVID-19 pandemic in ensuring a safe environment for our employees and guests.