Front Office Manager
Job Posting for Front Office Manager at HOLIDAY INN EXPRESS OF AMERICAN FORK
Objective:
Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and Responsibilities:
- Cleanliness and organization of the front desk and back office areas
- Hiring, scheduling, training, and supervising front desk staff members as directed by your GM
- Maintaining high service scores and meeting all scoring goals
- Assisting the front desk with any guest related issues
- Ensuring that all front desk agents have completed all Brand required training
- Meeting with your team a minimum of every other month
- Motivate your team to meet all enrollment requirements based on your brand
- Responding in a timely manner to all forms of communication
- Communication with GM and all other departments on a regular basis
- Any other duties and tasks as assigned by management
Salary.com Estimation for Front Office Manager in American Fork, UT
$94,753 to $127,150
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Job openings at HOLIDAY INN EXPRESS OF AMERICAN FORK
HOLIDAY INN EXPRESS OF AMERICAN FORK
American Fork, UT
Full Time
HOLIDAY INN EXPRESS OF AMERICAN FORK
American Fork, UT
Full Time
HOLIDAY INN EXPRESS OF AMERICAN FORK
American Fork, UT
Full Time
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