Hotel Front Desk Supervisor

Holiday Inn Hotel
Slidell, LA Full Time
POSTED ON 4/28/2023 CLOSED ON 12/19/2023

Job Posting for Hotel Front Desk Supervisor at Holiday Inn Hotel

We are looking for an experienced Hotel Front Desk and Supervisor/Manager with IHG Experiences.

Qualifications and Responsibilities

  • Outstanding leadership skills and great attention to detail
  • Strive on Guest Services and Guest Satisfaction Scores
  • Prefer have IHG Front Desk manager training and certification
  • Expert on Opera/PMS Reservation, Check in check out, night audit, reports,
  • Experiences on Accounting Receivable, corporate account routing, credit card chargeback disputing
  • Schedule and Supervise works for Front Desk Staff
  • Training staff, maintain high-standard customer service
  • Review and response the daily Guests feedbacks
  • Will be required to cover for AM, PM, nights & weekends and holidays as needed
  • Inspect facilities regularly and enforce strict compliance with health and safety standards
  • Excellent customer service skills as well as a business mindset
  • Job Type: Full-time

Pay rate depends on your experiences and skills

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Slidell, LA 70461: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel management: 1 year (Preferred)
  • Hotel PMS Opera Choice Advantage: 3 years (Preferred)

Work Location: In person

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Salary.com Estimation for Hotel Front Desk Supervisor in Slidell, LA
$42,411 to $73,138
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