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Front Desk Clerk (Part-time)

Holiday Inn - Martinsburg
Martinsburg, WV Part Time
POSTED ON 5/18/2024

About us

We are professional and agile.

Our work environment includes:

  • Modern office setting
  • Food provided

Job Overview:

We are seeking a friendly and customer-oriented Desk Clerk to join our team. As a Desk Clerk, you will be responsible for providing exceptional guest services and ensuring the smooth operation of the front desk.

Duties:

- Greet guests in a warm and welcoming manner

- Check guests in and out of the hotel

- Provide information about hotel amenities, local attractions, and dining options

- Handle guest inquiries, requests, and complaints promptly and professionally

- Assist with reservations and room assignments

- Process payments and maintain accurate records

- Maintain cleanliness and organization of the front desk area

Skills:

- Excellent customer service skills with a friendly and approachable demeanor

- Knowledge of hotel management systems and front desk operations (OPERA PREFERRED)

- Strong communication skills, both verbal and written

- Ability to multitask and prioritize tasks in a fast-paced environment

- Attention to detail and accuracy in handling guest information

- Proficient in using computer systems and software applications

At our hotel, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment. Join our team today!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 8 – 24 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Every weekend
  • Holidays

Ability to Commute:

  • Martinsburg, WV 25401 (Required)

Work Location: In person

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