What are the responsibilities and job description for the Part-Time Retail Sales - Vienna, WV position at Holl's Chocolates Inc?
Location: Vienna, WV Position: Part-time Retail Sales
Hours per Week: 12 – 20 hours (more at holiday times)
Starting Wage: $13.75 per hour
Required shifts we schedule: Monday through Saturday - 9:30am to 6:00pm, 9:00am to 2:00pm, 1:00pm to 6:00pm (All retail employees are expected to be available for work on most Saturdays)
During peak times (Christmas and Valentine’s Day), overtime and Sundays may be required. No requests for time off are given during holiday times. Must be available to work on Christmas Eve and Valentine's Day.
Our Sales Associates are the most significant link in ensuring that our customers have a gratifying experience that will keep them coming back again and again. Sales Associates must deliver exceptional customer service, provide product knowledge as well as store history, and work as part of a team to meet and exceed company objectives. Our small team of Sales Associates rely on each other to maintain safety, cleanliness, productivity, and customer satisfaction.
Basic job requirements include -
- Must be available to work shifts as required
- Must wear a face mask (when required) during working shifts
- Must be well-groomed and professional in appearance and demeanor
- Must be personable and pleasant in interactions with co-workers and customers
- Must be committed to maintaining a neat and clean workspace
- Must have graduated high school or equivalent
- Must possess basic math skills
- Must be able to lift 50 pounds
- Must be able to stand for up to 8 hours at a time
- Must possess a good level of manual dexterity
- Must have a basic level of computer competency
- Must be able to work quickly and accurately
A typical day as a Holl’s Retail Sales Associate may include -
- Greeting customers and assisting them with whatever they may need
- Answering questions regarding our shop, our history, chocolates, and prices
- Assisting customers select chocolates, wine & coffee for whatever occasion needed
- Answering telephone calls and taking phone orders
- Completing customer transactions using POS system
- Counting register drawers and preparing bank deposit
- Taking inventory and stocking shelves
- Boxing chocolates for store purchase and mail orders
- Cleaning retail area and maintaining a beautiful store appearance
- Staying productive and constructive during slow times by prepping packaging (folding boxes, organizing, etc.)
- Assisting in merchandising, display maintenance, and organization of storage areas
Benefits of working in the Vienna Holl's Retail Shop-
- Minimal Sundays required - the only Sundays we are open are the Sunday before Christmas and the Sunday before Valentine's Day.
- The retail shop is only open until 6pm. No late-night hours!
- Confection Cash - This is our way of giving you $$ to spend in the retail shop.
- Wholesale pricing on some items in-store.
- Bags of reject chocolate - Since we have such high standards for our chocolates, we often have bags of chocolate that didn't quite make the cut.
- Go home smelling like chocolate and coffee!