Collections - Admin Assistant - Customer Servive

If you are searching for an opportunity to help people, work in a professional environment and have a career in a growing industry, this is the opportunity you’ve been waiting for.

We are seeking to employ career minded, customer service oriented individuals who will provide professional, friendly, empathetic, unbiased, and high level service to prospective clients. Successful candidates will be able to thrive in a fast paced environment, be detail oriented, computer literate, have excellent communication skills, sales experience, professional appearance and a positive attitude.

We provide on the job training and we will help you work towards obtaining required licenses.

Once licensed, you will work to secure the release of individuals in custody and assist them through the criminal justice process.

Qualifications Required:

• Ability to work a flexible schedule as needed
• 2-3 years of sales and/or customer service experience
• Must be able to pass pre-employment screenings such as background checks and drug screens in order to become licensed. Must have lived in California for the last 2 consecutive years due to licensing requirements.
• Must have a valid drivers' license with no restrictions and a clean driving record to be placed on client auto insurance. Travel to jails and or courthouse up to 145 miles, to process bail bonds in potential adverse weather conditions. Company vehicle is provided.
• Must have reliable transportation to and from work
• Must be willing to work any shift to support our 24 hour operations including: weekends, holidays, graveyards, day shift and swing shift.
• Excellent communication skills, including phone manner and in person customer service
• Excellent command of the keyboard and data entry
• Ability to deploy a strong sense of urgency and problem solving skills. Ability to escalate and de-escalate situations effectively.
• Attention to detail and spelling
• Bilingual in Spanish is a plus.

Duties and Responsibilities:

• Generate and achieve sales to meet daily goals, which includes AR collections
• Handle heavy phones and have the ability to multi-task
• Handle incoming and outbound calls, take applications
• Administer bond paperwork
• Travel to jails and or courthouse to process bail bonds
• Assist corporate office and other departments with all requests
• Additional duties as assigned

Required education:

• High school degree or equivalent

Work Remotely

• No

Job Types: Full-time, Part-time

Physical setting:

• Office

Schedule:

• Holidays
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Have you lived in California 2 years?

Experience:

• Customer service: 1 year (Preferred)

Language:

• English
• Bilingual - Spanish (Preferred)

License/Certification:

• California Drivers License (Required)

Holly Bail Bonds in Redding and San Francisco offers fast and friendly 24-hour local and nationwide bail bond service. Our compassionate Redding bail bonds agents are experts in bail and everything else you will need if you or someone you love has been arrested. We guarantee immediate release from all county jails we service. We work hard to ensure that you or your loved one doesn't spend extra time in jail. Let us handle your situation with professionalism and prompt service

Pay: Up to $20 / hour

Pay:

• Bonus pay
• Other

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Paid training
• Mileage reimbursement

Job Type: fulltime

Schedule:

• 8 hour shift
• Weekend availability
• On call
• Holidays
• Night shift
• Overtime
• Day shift

Education: High school degree

Work location: On-site