Evs supervisor

WERE CHANGING ENTERTAINMENT. COME JOIN US. :

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced.

Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK. :

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
• Maintain communication between departments to include; trading information between shifts, assuring maintenance requests are properly communicated absences, or any other information that is relevant to another shift.
• Responsible and accountable for the overall cleanliness and guest service standards. Responsible for department and shift specific training.
• Conduct individual or group pre-shift meetings or roundtable meetings with team members and provide positive feedback.
• Responsible for ensuring that keys and equipment are accurately checked out / in ensuring all items are clean and ready for next user.
• Serve as EVS liaison in committee meetings and can lead when requested.
• Ensure that published schedules are followed and manage staffing levels to ensure appropriate number of workers for business need.
• Communicate with Manager regarding updates or required scheduling changes. Ensure that performance reviews are completed accurately and presented in a timely manner.
• Approval of Team Member payroll hours daily by each applicable shift.
• Compile information, complete and submit reports to authorized management or Accounting as required.
• Maintain strict confidentiality in all departmental or company matters.
• Use two-way radios and maintain professional radio etiquette at all times.
• Meet appearance and grooming requirements.
• Understand and adhere to bargaining unit agreements.
• Must adhere to regulatory, department and company policies.
• Perform other job related and compatible duties as assigned.

BRING US YOUR BEST. :

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age

• Bachelors degree from an accredited four-year college or university ; or equivalent combination of education and experience
• Two years supervisory experience preferred
• Two years prior cleaning and / or janitorial experience preferred
• Must be proficient in Microsoft applications
• Excellent oral communication skills
• Proven guest service skills and experience
• Proven leadership skills; a role model who leads by example

STAY IN THE GAME. FOLLOW US. :

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Last updated : 2024-03-05