Hotel & Events Sales Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Responsible for overall sales and operation of the Banquet department
• Responsible for hiring and development of personnel, labor analysis, cost analysis, budgets, long range planning, booking of in-house functions, and purchasing and maintenance of equipment
• Supervises banquet functions to ensure delivery of exceptional guest service experience
• Establishes and administers training programs
• Counsels, guides and instructs personnel in the proper performance of their duties
• Direct the development and administration of controls for all phases of the banquet area in an economical and profitable manner while maintaining established standards
• Coordinates with the sales department and kitchen in the maintenance and development of procedures for food service and presentation of menu items for maximum customer satisfaction
• Supervises staff and ensures proper staffing levels in order to provide high standards of service with minimum labor hours
• Ensures that available facilities are adequate for performance of duties by assigned personnel
• Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated
• Monitors appearance of food served and communicates deviations from standard
• Performs assigned input work in compiling annual budgets
• Prepares and coordinates the periodical performance reviews of assigned personnel

BRING US YOUR BEST.

• High school diploma or general education degree (GED);
• Six months related experience and/or training; or equivalent combination of education and experience. 
• Must be proficient with Microsoft Windows, Excel and Word
• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Ability to deal with problems involving several concrete variables in standardized situations.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY