POKER ROOM DUAL RATE DLR

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Provides accurate and efficient dealing at assigned Poker table game.
• Follows game procedures when dealing Poker and/or any other form or variation of table games.
• Provides prompt, courteous and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
• Performs accurate chip and cash transactions.
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and protects company assets at all times.
• Assists customers in understanding the rules and ensures adherence to established policies and procedures.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Flexible ability to work varied shifts to include nights, weekends, and holidays.
• Performs all other related and compatible duties as assigned

Supervisory Responsibilities:

• Provides leadership in gaming operation areas
• Responsible for the integrity of daily operations. Enforces all poker procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.
• Maintains a continuous inspection of cards, ensuring the security of the poker room at all times.
• Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers
• Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. Ensures the safety of all gaming chips and monies entrusted.
• Shall make table fills/credits as needed
• Responsible for settling disputes with customers, dealers, and management staff.

BRING US YOUR BEST.

Must be a minimum of 21 years of age.  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

High school diploma or equivalent required.  Must successfully complete dealer training or have previous casino dealing experience.  Must be able to successfully pass dealer assessment and audition.  Must be fast and accurate in handling cash.  Six months experience in a customer service field preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak and respond effectively before groups of customers or Team Members of organization and over the radio.

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs. Must be able to successfully complete a basic math test.

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

Must qualify for a license with the Maryland State Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.  Must be able to obtain a Responsible Alcohol Training certification.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY