Accounts Receivable Supervisor

Job Summary: The Accounts Receivable Supervisor is responsible for the successful coordination of accounts receivable research oversight and related activities including the direct supervision of related staff that will assist the dealership in optimizing its investment in receivables.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Responsibilities:

• Hires develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models promote, reinforces, and rewards the consistent use of HOLT’s Values-Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Supervises the posting of all receipts received through the dealership’s branches and other non-lock box remittances
• Prepares checks and other payment forms for posting to customer accounts and Investigates and researches unapplied cash
• Processes remittance application and balancing of payments from checks received in the lockbox and other sources including branch locations
• Manages the application and balancing of various types of payment remittances including ACH, wire, and credit card charges
• Assists internal and external customers with specific account questions and processes customer refunds as needed
• Researches and processes requests for customer refunds
• Identifies and transfers Like-Kind Exchange (LKE) and Non-LKE funds received
• Provides assistance with processing and monitoring Certificates of Insurance (COIs) received from rental customers
• Provides regular input and supporting documentation to collection reps, key operations, and support personnel, and assigned sales reps to rapidly and accurately apply for payments
• Assists with the sorting and delivery of mail received at the dealership
• Provides back up and assists other Cash Application Specialists and Credit and Collection Administrators
• Requires regular and punctual employee attendance
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Education and Experience:

• Three to five years of work-related skill, knowledge, or experience is preferred

• High school diploma or equivalent required, Bachelor’s Degree in related field preferred

Travel:

Travel up to 10%

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, handheld devices, photocopiers, filing cabinets, and fax machines
• Occasionally moves or transports items weighing up to 30 pounds

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)