What are the responsibilities and job description for the Life Guard position at Home2 Suites By Hilton?
GENERAL PURPOSE
Under general supervision, provides a safe recreational environment by ensuring guests follow water park policies and responds to any emergencies in a timely manner.
ESSENTIAL DUTIES/RESPONSIBILITIES
Enforce all rules and regulations. Provide needed supervision to prevent accidents. Assist with the supervisors to ensure smooth operation of the facilities.
Responsible for the care and maintenance of issued equipment.
Participate in service training programs for safety, customer service at all water park facilities. Complete all required company trainings and compliance courses as assigned. Attend monthly staff meetings. Develop and maintain a harmonious working relationship with all other departments.
Keep the water park areas clear of dangerous objects and substances. Immediately report needed repairs to the site supervisor and or manager.
Serve in a public information/relations capacity. Present a favorable, professional public image.
Perform related duties as assigned by site supervisor and or manager. Duties may include, but are not limited to, general housekeeping, general maintenance, inspection of equipment and aquatic features within the park.
Assist in opening, closing, and operating of the facility as directed by management.
Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required. Adheres to company standards and maintains compliance with all policies and procedures.
Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment. Maintains high standards, positive attitude, and professional appearance.
Work extended and/or irregular hours including nights, weekends and holidays as needed.
Recognize and respond effectively to all emergency situations.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Performs other related duties as assigned.
OTHER DUTIES/RESPONSIBILITIES
Provides assistance to other employees and departments to contribute to the best overall performance of the department and the property.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Skills
Must be 16 years or older.
Ability to communicate effectively in the English language. Ability to understand and follow verbal directives and written directions. Bilingual (English and Spanish) preferred.
Must be able to swim, perform water activities and rescues. Must be able to swim 50 yards (front crawl or breaststroke), swim under water for 10 feet, and retrieve a 10-pound brick from bottom of a pool (shallow water).
Must be able to swim 200 yards (front crawl or breaststroke), tread water for 2 minutes with hands out of the water and retrieve a 10-pound brick from the deepest part of the pool (deep water).
Maintain an effective working relationship with clients, employees, vendors, patrons, and others encountered in the course of employment.
Current lifeguard certification preferred or able to attain certification upon hire.
Recognizes an emergency and takes appropriate action.
Excellent verbal communication skills.
Environment
Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
