QuickBooks Application Administrator

Job Description

Job Title: QuickBooks Application Administrator

Responsibilities:

• Responsible for supporting QuickBooks in the corporate environment, including:
• User and role administration
• QuickBooks application incident troubleshooting and resolution
• Working with internal audit teams to gather required quarterly audit materials
• Installation of QuickBooks application patches on a quarterly basis or shorter intervals, if needed
• Installation and support of 3^rd party applications for use with QuickBooks (positive pay, bank reconciliation, etc.)
• QuickBooks version upgrades, as needed
• Migration of locally installed QuickBooks company files to the corporate environment, as needed
• Partner with vendors, contractors, and IT teams to implement projects and enhancements
• Additional duties may include support for Workday ERP, EPM and best of breed business applications and modules for Finance and Accounting as needed.  Examples include Concur, Avalara and Visual Lease.
• Collaborate with subject matter experts to define and realize functionality that provides operational improvements.
• Design and configure applications to ensure successful implementation of new functionality and/or processes within project timelines.
• Develop relationships and actively collaborate with stakeholders.
• Understand business needs and translate into IT deliverables.
• Support discussions and facilitate cross-team decision making.
• Ensure exemplary performance and reliability of IT solutions.
• Drive continuous improvement to drive effectiveness and efficiency.
• Support the execution of respective Enterprise Application roadmaps across key business functions using agile methodologies.
• Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Translate conceptual user requirements into clear, detailed technical requirements.
• Work with the accounting and finance team to prioritize requirements.
• Identify and assist in prioritizing opportunities to streamline business processes.
• Promote a collaborative team environment.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree or the recognized equivalent in education and experience
• 3-5 years of application management experience
• Experience with support of ERP, EPM and best-of-breed business applications for Finance and Accounting is a plus
• Professional, organized, and strong communicator
• Familiarity with SDLC, Agile Methodology and change management process preferred

Technology:

• Proficiency with Windows 10 and 11, including Windows Virtual Desktops.
• Proficiency with installing, updating, troubleshooting, and maintaining Windows based applications.
• Prior experience installing and supporting QuickBooks in a local and shared server environment is preferred.
• Prior experience supporting Rynoh Live is a plus.
• Strong ability to work directly with end users to troubleshoot and resolve technical issues, including the use of remote access tools such as ScreenConnect or Microsoft Teams.
• Experience with Workday Financials and other finance and accounting business applications, ERP and/or EPM is a plus.
• Ability to quickly learn new technology and business applications.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, SharePoint.

Other Qualifications:

• Have passion to learn, develop and grow.
• Able to work independently and enjoy a high degree of interaction with team members.
• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives.
• Self-motivated and driven.
• Maintain a sense of urgency and ability to work with and meet deadlines.
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
• Demonstrates excellent time management and prioritization skills.
• Attention to detail and commitment to a high level of accuracy.
• Ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
• Ability to maintain a professional demeanor and positive attitude .

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges
• High finger dexterity while typing documents and forms
• Occasionally lift up to 20lbs

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office
• Workstations are cubicles with moderately high sides
• The noise level in the work environment is usually moderate

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Educational Resources
• Generous time away