Training Coordinator

Description

POSITION: Training Coordinator

PROGRAM/LOCATION: Training Department, 3180 Newberry Drive, San Jose, CA 95118

SUPERVISOR: Talent Development Director

STATUS: Full Time/Non-Exempt 

COMPENSATION: $28-$32/Hour

THE ORGANIZATION:

HomeFirst™ is a leading provider of housing services: prevention, outreach, shelter, interim, and permanent housing programming for individuals who are housing insecure or unhoused in the Bay Area of California. We serve more than 5,000 adults, Veterans, families, and youth each year through a continuum of care, which meets people where they are and works to support a housing plan specific to each individual.

HomeFirst has approximately 500 staff working across two Bay Area counties including Sonoma and Santa Clara County. HomeFirst operates more than 15 locations, including The James F. Boccardo Regional Reception Center (BRC), Family Living Centers, Labath Landing Interim Housing, and more. Our core elements include, but are not limited to:

•             Prevention

•             Street-based Services

•             Emergency Housing

•             Permanent Housing Interventions       

•             Supportive Services

•             Affordable Housing

•             Systems Leadership

HomeFirst is committed to demonstrating our core values.

Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork

ROLE SUMMARY:

HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department.  Under the direction and guidance of the Talent Development Director, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness.

The training coordinator is eligible to complete some work remotely. Schedule details, including remote hours, are determined by the Talent Development Director.

DUTIES/RESPONSIBILITIES:

• Facilitate trainings with superior communication skills, adapting content to staff in attendance
• Assist team with training implementation. Tasks include preparation, transportation, set-up, various tasks during training, and clean-up.
• Assist with the development and maintenance of training modules, ensuring they stay relevant to staff needs and compliant with company policies and contract requirements
• Commitment to continued professional and content development through research; giving and receiving feedback; and attending self-development trainings and train-the-trainers
• Utilize the digital Learning Management Systems and internal digital portal to track training certifications and completions, assign trainings, and run reports.
• Be a subject-matter expert in training topics, ready to support with staff questions

HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.

Trainings are facilitated virtually and in-person and cover various topics including but not limited to:

• Harm Reduction
• Housing First
• Trauma Informed Care
• CPR/First Aid/AED
• De-Escalation and Conflict Resolution
• Mental Health First Aid
• Cultural Humility

Skills, Abilities, and Knowledge

• Goal oriented
• Attention to detail
• Time management and organization
• Excellent communication and collaboration
• Good critical thinking and problem-solving skills
• Ability to thrive in challenging and fast-paced environments
• Ability to adjust work schedule to meet organization training needs
• Ability to lift, move, and transport up to 50 lbs. regularly
• Ability to use keyboard and read computer screens for extended periods in various settings
• Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
• Ability to drive to various sites for training

BENEFITS OF JOINING THE HOMEFIRST TEAM:

• Professional growth opportunities within the organization
• 100% medical coverage for employees, opportunity to add dependents at a shared cost
• Pet Insurance options available
• 401k match
• 12 observed Holidays
• Generous PTO, including 4 hours of Community Engagement provided annually
• Employee Assistance Program (EAP) services

ABOUT THE AGENCY:

HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. 

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know. 

HomeFirst takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.

Qualifications

QUALIFICATIONS: 

Education and Experience
Although we value academic achievement, we recognize and celebrate individual journeys; therefore, experience and knowledge are prioritized.

• One (1) year employment experience in a social services, training, or teaching field
• Familiarity with homelessness, evident through volunteerism or past employment
• Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop and maintain once employed

Preferred Qualifications:

• Experience serving people at-risk of losing their housing or who are currently homeless
• Personal experience with homelessness
• Bachelor’s degree in social services or teaching field
• Experience speaking publicly or presenting in past employment, education, or volunteerism
• Experience collaborating with team members, community partners, or agencies
• Utilization of Zoom or other virtual presentation platforms
• Bilingual

Salary : $28 - $32