What are the responsibilities and job description for the Retail Sales Associate position at HomeGoods?
Job Title: Seasonal Retail Associate
At The TJX Companies, Inc., we're passionate about delivering an exceptional customer experience. As a Seasonal Retail Associate, you'll play a vital role in creating a welcoming and engaging environment for our customers.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive experience for every customer interaction.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately process customer purchases and returns, handling cash and credit transactions with precision.
- Promote credit and loyalty programs to enhance customer engagement.
- Maintain and uphold merchandising philosophy, adhering to established procedures and standards.
- Process and prepare merchandise for the sales floor, following company procedures and standards.
- Initiate and participate in store recovery as needed, ensuring a clean and organized store environment.
- Adhere to all labor laws, policies, and procedures, supporting and participating in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment for customers and colleagues.
Requirements:
- Excellent customer service skills, with a focus on creating a positive and engaging experience.
- Ability to work a flexible schedule, supporting business needs and adapting to changing circumstances.
- Strong communication and organizational skills, with attention to detail and the ability to multitask.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Works effectively with peers and supervisors, fostering a collaborative and supportive team environment.
Benefits:
As a Seasonal Retail Associate, you'll enjoy a range of benefits, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for additional benefits, including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.