Grocery Manager

Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each and every customer. Our mission as an employee owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!

GROCERY MANAGER

PURPOSE STATEMENT: To manage the grocery department to achieve maximum sales and profit while maintaining optimum store conditions.

SIGNIFICANT JOB RESPONSIBILITIES:

1. To greet customers, respond to customer questions/requests/complaints and explain store policies in a courteous manner.
2. To make recommendations regarding the hiring, firing, discipline, promotion and evaluation of all grocery department personnel.
3. To orient/train all new grocery department employees and retrain employees when necessary.
4. To develop a weekly labor schedule in a timely basis, for all grocery department employees for approval by the store manager.
5. To implement the weekly display plan for end-aisle merchandising and ad promotion.
6. To supervise/order all grocery products and supplies so as to minimize out-of-stocks while maintaining the desired grocery inventory turns.
7. To supervise/perform: 1) preparation of the backroom for receipt of merchandise; 2) checking of the load for shortage/overage; 3) sorting of cases according to aisle or pallet for stocking; 4) stocking of merchandise on shelf; 5) building of displays; 6) storage of back stock.
8. To supervise/perform: 1) cleaning of store floors, check lanes, carts, restrooms, parking lot and shelves; 2) safe use of cleaning equipment and chemicals.
9. To supervise/perform: 1) loading of stocking carts/pallets; 2) transportation of cases to the sales floor either on stocking carts or pallets; 3) matching of the case strip to the shelf tag/stock; 4) placement of merchandise in the designated shelf/display position/area; 5) the "face/front" program for the front row of each display; 6) the immediate pick up/removal of all broken containers, packing materials/boxes from the sales floor or customers pathway.
10. To supervise/perform the safety procedures used in the operation of the baler, case cutter, pallet jack and forklift, and floor-cleaning equipment.
11. To supervise/perform the counting and recording of individual items of merchandise for inventory.
12. To supervise/perform the manual price-marking/labeling of merchandise without a UPC code.
13. To supervise the movement of damaged/unsalable and "returnable" products from shelves to the backroom, sorting of the materials into bins and the return of damage to the reclaim center.
14. To supervise/perform the changing of signs, light bulbs, tags and price markers.
15. To perform miscellaneous tasks assigned by the store manager, substituting for absent workers and performing any additional tasks necessary to provide products and service to customers.

QUALIFICATIONS:

REQUIRED:

1. Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
2. Work and educational history demonstrating stability.
3. The ability to read and write English. Able to read instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper and forms.
4. Make judgments concerning: the placement of merchandise on the shelf/display, pricing, employee scheduling, ordering of product/supplies, department conditions, hiring/supervision of employees, merchandising plans, departments operational policies and procedures and the sales/promotion of merchandise.
5. Good interpersonal communications.

PREFERRED:

1. High school diploma or equivalent.
2. Prior Grocery Department experience.
3. Prior supervisory experience.

TASKS OF THE JOB This position generally involves:

1. Mobility:

• Move while conducting training and orientation of Grocery Department personnel, approximately 75 yards.
• Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays on the shelf and at end-aisles, the allocation of space in grocery categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price-marking and signage throughout the store, approximate maximum 100 yards.

1. Work on tile or concrete for a maximum of 8 hours in duration.
2. The Grocery Manager will perform the same tasks of the job as the food clerk/stocker while substituting as part of the work crew or as part of the training program for new employees. (See Food Clerk/Stocker Job Description.)
3. Twist at the waist while cleaning, cutting/opening, sorting, loading/unloading, moving/removing merchandise and stocking merchandise.
4. Perceive cases, case-cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts, knives, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs.
5. Perceive color difference on product and product labels.
6. Communicate with and respond to customers, co-workers and vendors.
7. Respond to the sound of baler/pallet jack/forklift/cleaning-equipment operation.
8. Use and respond to the intercom/phone system.
9. Read case labels/case strips, signs, tags, equipment and chemical-warning labels, shelf signs, numbers and aisle markers, reports and operational forms.

WORK ENVIRONMENT:

Inside and outside work with extreme variations in heat/cold/dust/humidity from entrance/back door/compressors/cooler/freezer.