Assistant Sales Manager

Assist in managing a branch real estate sales office! Recruit, develop, direct, train and maintain an effective sales and support staff capable of meeting objectives for profitability and growth. Work closely with the Sales Manager to contribute to the development and validation of plans, policies and objectives, review and comment on policies and programs.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Support the sales manager in recruiting, selecting, training and motivating sales associates and support staff for the successful performance of the branch office and to contribute to fulfilling the company objectives. Provide leadership in all support and sales associate areas to assure accomplishment of position objectives. May be assigned supervisory responsibilities, including employee safety, selection and development of employees, employee counseling and motivation, and salary administration. Assist in the administration of the department budget and reporting the work performed within the department. (30-35%)

• In partnership with the sales manager develop, recommend and implement programs and long-range objectives designed to enhance the business strategy and enable it to achieve its goals relative to profitability, cost control and organizational effectiveness with regard to new construction, market share, existing home sales and other issues, as appropriate. (20-25%)
• Track sales revenue, number of customers, accountability of sales associates and their production, and district market share. Assist in management of internal audit controls and standards to ensure they are within required guidelines. (20-25%)
• Provide effective and efficient working conditions, space, equipment and an environment that will maximize the effectiveness of sales associates and employees in accomplishing the objectives of the branch office. (15-20%)
• Actively participate in community activities, local and state Board of Realtors so that the company will be viewed in the best possible light by clients, sales associates, competitors and the public within the branch office location. (10-15%)
• Serve as the Sales Manager in his/her absence. (5-10%)
• May assist with regional recruiting including: career night presentation mailings, advertisement development, recruiting materials and interviewing. (10-20%)
• Perform other related duties of a comparable type as assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Bachelor’s degree in business administration or related field; or equivalent knowledge and work experience.

Experience:

• Two plus years of real estate experience, including supervisory/management experience.

Knowledge and Skills:

• Experience in handling real estate transactions; knowledge of legal obligations of Realtors under state and federal laws, Department of Commerce Rules & Regulations, Department of Housing and Urban Development, and the National Association of Realtors Code of Ethics.
• Strong computer experience.
• Excellent oral and written communication skills, including presentation skills.
• Effective analytical, problem-solving and decision-making skills. Detail oriented.
• Project management skills, ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
• Effective interpersonal skills and leadership abilities. High degree of integrity.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• Licensed Realtor with the goal of achieving a broker’s license; continuing education credits in real estate and management.