What are the responsibilities and job description for the Closing Assistant position at Homeward?
About Homeward
Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the home-buying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.
Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, and Georgia.
We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.
About the opportunity
The Closing Assistant sits at the center of all the action while being responsible for delivering a world class experience to every Homeward customer and agent that includes an on-time closing.
As part of the team, you’ll be responsible for assisting Closing Coordinators in driving each transaction through to completion. The role will include collaboration with internal Closing Coordinators and title companies.
Note: This position is located in the Austin, TX corporate office.
Responsibilities include
- Print, sign, get notarized, scan, and log Seller documents for Homeward Closings
- Follow up with title company parties for trailing documents post-closing
- Maintain accurate data related to closing dates, contact information, and partner updates
- Attend meetings with closing partners to keep our businesses aligned and informed
- Assist closing coordination team in other projects and tasks to help provide a great experience
Qualifications
- 1 years real estate experience in an administrative function
- Exceptional organizational skills
- Impeccable written and verbal communication skills
- Strong time-management and project management skills
- An ability to remain focused and execute under pressure of deadlines and multitasking
- An intrinsic desire to serve customers and provide a delightful, seamless experience
- The drive to be apart of innovation and a growing team
Our Values
THE GOLDEN RULE
Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.
CALM FOCUS
We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.
ONE TEAM, ONE DREAM
Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better homebuying experience.
