Housekeeping Supervisor

Homewood Suites Boston Brookline/Longwood Medical
Brookline, MA Full Time
POSTED ON 9/9/2021 CLOSED ON 9/28/2021

What are the responsibilities and job description for the Housekeeping Supervisor position at Homewood Suites Boston Brookline/Longwood Medical?

Housekeeping Supervisor will be responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also, coordinating daily housekeeping operations and maintaining the housekeeping operating standards.

DUTIES AND RESPONSIBILITIES:

  • Responsible for smooth operation of the room assignments.
  • Supervise Room Attendants during the work day.
  • Daily allocation of rooms and deep cleaning tasks to team members.
  • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the building.
  • Checks the occupied and departure rooms, giving special attention to guest needs.
  • Ensures that the entire operation is performed as per hotel/brand and company standards.
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Routine inspection of guest bedrooms to ensure they meet standards.
  • Aware of all room categories and amenities.
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Carry out lost and found procedures.
  • Report maintenance issues to Maintenance/Engineering Department.
  • Assist Executive Housekeeper with training requirements.
  • Represent the needs of the team to others in the hotel.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Assist other departments wherever necessary and maintain good working relationships.

Claremont Companies is an equal opportunity employer. EOE M/F/D/V

Requirements

  • 1 year in a Supervisory role
  • 3 years in hospitality

Physical Demands/Efforts

  • Must be able to bend, lift and carry up to 30 lbs.
  • Must be able to stand and walk 8 hours or longer in duration.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Supervisory: 1 year (Preferred)
  • Hotel Experience: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No
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