The Homewood Suites by Hilton is seeking a candidates for the Housekeeping Manager position.
Essential Responsibilities (including but not limited to):
Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements
· Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction
· Handle complaints and special requests to achieve complete guest satisfaction
· Comply with special needs and requests of the guests, VIPs and repeat visitors
· Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
· Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
· Promote teamwork and quality service through daily communication and coordination with other department heads
· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
· Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation).
· Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents)
· May maintain procedures for security of lost and found items
· Perform other duties as assigned.
Requirements
-Must be available on the weekends
-Must have reliable transportation
-Must have at least 3 years housekeeping supervisory experience
-Must be able to lift items up to 50 pounds
-Must be able to clean hotel guest rooms and public areas
-Must be able to clean up to 16 guest rooms a day when short staffed
Job Type: Full-time
Pay: Up to $50,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Experience:
Work Location: One location
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