Job Posting for Automotive Parts Counter Person at Honda Libertyville
Parts Counterperson
The Parts Counterperson is responsible for assisting walk-in customers and will provide solutions for the customer in need. Honda Experience preferred but not necessary.
Duties/Responsibilities:
Answer inbound phone calls
Assist walk-in customers, and provide solutions for those needs in a professional, accurate manner
As a Parts Counterperson, you will be responsible for cultivating quality relationships with our current customer base, while continuously developing and creating new business opportunities with potential clients
You will utilize our electronic parts catalogs as well as internet-based applications to meet customer needs
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.
Job Requirements:
Required Skills/Abilities:
Ability to work scheduled shifts of either 7am-4pm M-F & some Saturdays.
Willing to submit to drug screen and background check
Strong communications skills
Basic computer skills
Prompt and courteous demeanor
Positive and hardworking personality
Valid driver's license and clean driving record
Education and Experience:
High school diploma or equivalent.
Previous automotive experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Be able to lift at least 25 lbs
Be able to bend at the waist to pick up inventory
What We Offer
Medical, Dental, and Vision Insurance
401K Plan with employer matching
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and Wellness Coaching
Discounts on products and services
Split Schedule
Closed on Sunday
Job Type: Full-time
Pay: $25.64 - $35.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Employee discount
Health insurance
Experience level:
2 years
Schedule:
8 hour shift
Ability to Relocate:
Libertyville, IL 60048: Relocate before starting work (Required)
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