What are the responsibilities and job description for the Shift Lead/Supervisor position at Honeybird?
Honeybird at the USC Village is hiring! We are looking to find a leader to fill our shift lead/supervisor position.
We are looking for a friendly, guest-first leader who loves the fast paced environment of a restaurant.
We are looking for a hard-working, high-energy shift supervisor to join our company. You’ll be responsible for facilitating all operations for the front of the house (cashier, expeditors, etc). If you are a proven leader and doesn't shy away from the responsibilities of leading a staff, you are exactly who we are looking for. We expect our supervisor to act with honesty and integrity, and you must possess excellent customer service skills, and knowledge of our products.
Supervisor Job Duties and Responsibilities
- Greeting customers in a positive manner and helping them find specific items
- Wrapping, bagging, or boxing merchandise for customers
- Accepting payment by credit, debit, voucher, cheque, or cash
- Calculating and giving correct change to the customer
- Resolving customer complaints and rectifying price discrepancies
- Handling exchanges, refunds, credits, or rain checks
- Entering purchases into the cash register to calculate the purchase price
Requirements and Qualifications
- High school diploma or equivalent preferred
- Being able to do basic mathematics, and handle and count cash
- Being able to accommodate various shifts on short notice
- Being able to stand for extended durations of time
- Knowing how to handle unreasonable or difficult customers
- Being an effective and positive communicator with customers
We are a small knit team that is looking for an ideal candidate to come in and join our Honeybird family. If a guest-first mentality is truly in your wheelhouse, this is the perfect environment for you to thrive in. Look forward to meeting all potential candidates!