Medical Assistant/Medical Office Assistant

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi.

With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth.

The Medical Assistant/Medical Office Assistant provides administrative support as well as clinical support.

Duties and Responsibilities:

• Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation. Documents clinic visit, observations, and related activities. Files charts.
• Assists with initiation of patient history and physical assessment. Assists nurses and physicians with physical exams and simple in-house surgical and therapeutic procedures.
• Checks patient vital signs and takes body measurements, documenting results in patient chart.
• Prepares and maintains exam and treatment rooms, cleaning after patient discharges to ensure a clean and sanitized environment. Maintains supplies inventory and ensures patient care equipment is clean and properly functioning, reporting defective equipment and supplies to supervisor.
• Collects specimens and prepares them for outside lab and performs urinalysis on urine specimens. Prepares lab results for physician to sign.
• Administers breathing treatments and injections, performs EKGs.
• Answers phone calls, relaying patient requests and questions to appropriate individuals. Explains provider instructions to patient, as appropriate. Provides teaching to patients and families within scope of knowledge base.
• Assists with scheduling/referral of patients for specific treatments.
• Performs clerical duties and front desk duties when needed. Maintains files and assists in office systems.
• Performs medical receptionist duties as necessary. Greets, screens, and schedules patient exam rooms. Schedules patient appointments.
• Receives and screens telephone calls for medical staff taking messages and providing information.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Requests, locates, sends, receives, and maintains office/department and patient records.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Responds to medical emergencies and administers first aid as appropriate.
• Applies safety principles as identified by established policy.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with OSHA, federal, state and local regulations.
• Maintain patient confidentiality in compliance with HIPPA.
• Performs other duties as required.

Minimum Qualifications:

• High school diploma or equivalent.
• Successful completion of an approved Medical Assistant program.
• One (1) year of experience as a Certified Medical Assistant preferred.
• Medical Assistant Certification through the American Association of Medical Assistants (AAMA) or for the Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
• Must also have current CPR certification.

Physical Requirements:

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The MA/MOA is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.