Customer Experience Lead SGS

Honeywell
Raleigh, NC Full Time
POSTED ON 4/20/2022 CLOSED ON 5/12/2022

What are the responsibilities and job description for the Customer Experience Lead SGS position at Honeywell?

Join a team recognized for leadership, innovation and diversity

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.


Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met and drive resolution for any discrepancies. You will assist and communicate with SGS leadership, Operations, Sales, Rebate team, Finance, PPC team and the GCC.


Key Responsibilities

  • Working capital management, training, forecasting and reporting
  • Rebate account reconciliations
  • Credit analysis

YOU MUST HAVE

  • Minimum of 5 years of collection experience
  • High School Diploma, or GED.

WE VALUE

  • Some experience in the field.
  • Excel expertise
  • SAP expertise
  • High level of attention to detail
  • Good training skills
  • Good communication skills
  • Good administration skills
  • An ability to take initiative and work with limited direction

Additional Information

  • JOB ID: HRD162808
  • Category: Customer Experience
  • Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
  • Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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