Server

Employment Status: Part-Time

FLSA Status: Non-Exempt

Work Hours:

• Lunch shifts Thursday through Sunday, 10:00 a.m. – 3:00 p.m.
• Evening shifts Friday and Saturday, 4:15 p.m. – 9:00 p.m.
• Catering and event shifts as necessary
• Must be available for at least three shifts per week. Event scheduling will be done in advance per server availability

Job Summary: 

Under the general direction of the Café Manager and/or Food and Beverage Director, provide friendly, efficient, and professional service in the Museum Café.

About HoMA, the Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Originally established as the Honolulu Academy of Arts, founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day. Over the decades, the museum has become known for its strong tradition of art classes and community engagement, both inside the walls of the museum and beyond. In 2011 the Honolulu Academy of Arts merged with the dynamic and vibrant Contemporary Museum, reinvigorating the museum’s contemporary holdings and ushering in an opportunity for renewed commitment to the art of our time. The Honolulu Museum of Art was born. 

With a dynamic global art collection and a dedication to innovative exhibitions and engagement with contemporary artists, HoMA strives to create a broad range of meaningful art experiences that are inclusive and accessible. Over the past century, the museum’s permanent collection has grown from 500 works to more than 55,000 pieces spanning 5,000 years. The Museum has one of the largest single collections of Asian and Pan-Pacific art in the United States, including an unrivaled collection by artists of Hawaiʻi. The collection also contains significant holdings in European and American paintings, sculptures, and decorative arts; 19th- and 20th-century art; an extensive collection of works on paper, textiles, decorative arts; and traditional works from Africa, Oceania, and the Americas. Other highlights include the Samuel H. Kress Collection of Italian Renaissance paintings and the James A. Michener Collection of Japanese ukiyo-e prints. Contemporary Art from around the world has an established and growing presence in the Museum’s permanent collection.

Education has been an integral part of HoMA since its founding, and the Learning & Engagement department supports the Museum vision by advancing knowledge and fostering a thirst for creative thought, agency, and artistic excellence. Programs, which range from classes and lectures to tours and workshops, are designed to inspire and spark wonder in people of all ages and skill levels. Through Learning & Engagement initiatives, HoMA strives to instill a love and appreciation for art in children at an early age, promote a culture of lifelong learning, and foster artistic excellence and support a healthy arts ecosystem in Hawai’i. 

As HoMA approaches its centennial in 2027, it is poised to embark on a new chapter guided by a renewed vision and Strategic Plan that focuses on HoMA’s core purpose: to be a home for art and education that exists for the benefit of the entire community, presented in a setting that prioritizes beauty, harmony, and promotes learning, self-awareness and connection. With acknowledgment of HoMA’s history and purpose at the forefront, the Strategic Plan charts a course for HoMA’s next chapter in a rapidly changing world. It will transform HoMA into a relevant and sustainable 21st century museum where people of all ages and from all walks of life will be invited in and reinforce HoMA’s ability to bring the art of the world to Hawai’i and the art of Hawai’i to the world.

Minimum Qualifications: 

• High school diploma or equivalent.
• 2 to 3 years of prior experience serving customers in a restaurant and/or catering environment.
• Must demonstrate broad knowledge of table service etiquette, food safety practices, and be passionate about the food and beverage industry.
• Must have the ability to communicate effectively with a diverse range of customers and coworkers.  

Desired Qualifications:

• ServSafe or ANSI Food Handler certificate
• Working knowledge of digital point of sale systems, various cooking techniques, food safety practices, and table service etiquette. 
• Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.
• Intelligent self-starter who is committed to the museum’s mission.
• The traits of honesty, integrity, enthusiasm, and perspective; a very strong work ethic, supported by commitment and follow-through.
• Excellent customer service skills. Ability to remain calm and pleasant under stress or customer demands.
• Ability to keep up with the pace of the kitchen, other staff, and customers.
• Ability to apply common sense and judgement towards the daily functions and environment of the restaurant.

Core Competencies:

• Adaptability
• Effective communicator
• Takes initiative and exercises good judgment
• Professionalism
• Problem Solver
• Mathematics  

Essential Duties:

• Greets customers in a courteous, respectful and welcoming manner as they are seated at a table, lists daily specials, takes order and serves all food and beverages.
• Cleans and sanitizes tables and chairs and resets for the next customer.
• Works with the Café staff to set up in the morning and cleans up for closing at the end of the shift.
• Ensuring overall guest satisfaction.
• May serve as cashier in Café, coffee bar, and/or for special functions.
• Additional duties as assigned.

Traits and Characteristics: Must be bright, diplomatic, analytical, of the highest integrity, and possess sound judgement. The successful candidate should demonstrate an ability to initiate and sustain momentum without close supervision. Exhibiting a polished presence, diplomacy, discretion and a deep respect and understanding of the museum its vision, mission and values

Working Conditions and Atmosphere: HoMA Café is an indoor and outdoor space. The server will primarily work outside in the covered dining room through various weather conditions. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals. Employee must be able to walk, stand, use stairs and climb a ladder, bend, stoop, kneel and crouch. Must be able to use arms, hands and fingers to hold utensils and use sharp knives. Must be able to pick up, hold, carry, and lift overhead up to 50 pounds. Must be able to reach outward and overhead. Noise level is usually normal to occasionally loud; employee must have the ability to hear, listen and speak clearly, read and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers of the museum and coworkers.

Diversity, Equity, Accessibility, and Inclusivity: HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

Equal Employment Opportunity: HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.