Business Operations Specialist

Location: Onsite - CBP Headquarters at the Ronald Reagan Building (1300 Pennsylvania Ave NW, Washington, DC, 20004).

Security Clearance:



A high-level Department of Defense (DoD) active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Salary Range - $90,000 - 100,000

Job Summary:

Business operations specialist (senior level) needed to support Customs Border Protection/Office of the Chief Medical Officer future-state functions enhancing the CBP Border Health System operational environment. A Department of Homeland Security background investigation is required (will postpone actual start date a few months)

Key Responsibilities:

• Document and validate proposed structures, functions, capabilities, and maturity assessments


• Make recommendations to advance CBP/OCMO future state functions to enhance the CBP Border Health System operational environment.


• Design and deploy simple data analytics, reporting, monitoring, and evaluation methods, tools, and/or visualization products to support OCMO data-driven program reviews/actions, leadership decisions, and transformation efforts on the U.S. Border Health System initiatives.


• Facilitate and pilot near-term OCMO program and leadership strategic objective priorities, to include streamlined processing and improvements on health security initiatives.


• Other duties as assigned.

• BA/BS or MA/MS degree


• Minimum 3 years of experience as Systems Consultant, Business operations Specialist, or similar position.


• Ability to show increasing skills in applying process innovation, data analytics, and design decision support analysis tools and products.


• Demonstrate initiative, sound judgment, and effective decision-making in interoperations of digital, IT, and related systems efforts in support OCMO business transformation and operational improvement efforts.


• Ability to plan and organize work


• Demonstratable excellent oral and written communication skills to deliver documented work products.


• Detailed-oriented, self-starter experienced in supporting senior government leaders and other technical and business professionals.


• Knowledge of and experience in Office 365, Microsoft Word, Outlook, Excel, Access, PowerPoint, and SharePoint are required at minimum.

Benefits:

• Employer Paid Medical Insurance


• Dental and Vision Insurance


• 401k


• PTO


• Tuition Reimbursement

Physical Requirements:

Work may involve sitting or standing for extended periods of time. The position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and the location of work, walking moderate to long distances may be required. Possible lifting up to 50 lbs.

Please note: 4S-Silversword Software and Services LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business needs.

4S-Silversword Software and Services LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.