QUALITY MANAGER

Our Story:

Hood Container Corporation is a family-owned, mill to market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drive our business. Over the last 12 years Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. Our integrated company resources allow for a unique dynamic that evolves with every addition to our geographic footprint. We excel at offering the benefits of a large corporation, while operating as a boutique business building close relationships with our customers.

Our Mission: Through our unwavering commitment to safety, innovation, and sustainability, we passionately deliver indispensable value to our customers, employees, suppliers, communities, and stakeholders.

Our Vision: A unified culture that creates innovative customer solutions.

About the Role:

Hood Container Corporation is looking for a dynamic Quality Manager for our facility in Walker Michigan. In this role, you would report to the General Manager and work closely with the department managers and supervisors to develop and advance Quality Vision and Goals and serve as a key liaison between customers and the production team.

Reports to: General Manager

How You Will Contribute:

• You will supervise and manage the Quality Control process for the plant.
• You will collaborate with the Customer Service Manager, Design Manager, and Plant Operations Managers and Supervisors to ensure knowledge of and accountability for customer requirements.
• You will develop, enhance, implement, and train new and exciting employees on new and existing quality systems.
• You will facilitate all internal regulatory audits for the existing quality and food safety systems: ISO, AIB, and others.
• You will reduce credit dollars and improve efficiency, thereby reducing operating costs.
• You will develop and publish goals relating to internal and external customer complaints.
• You will prepare, communicate, and present weekly, monthly, and quarterly quality management reports as needed.
• You will manage supplier performance audits.
• You will collaborate with Sales to create and deliver presentations to new and existing customers.
• You will evaluate the existing quality systems and propose upgrades or enhancements where appropriate.
• You will perform weekly, monthly, and quarterly quality audits.
• And any other related work assigned by management.

What it Takes:

• Problem-solving and root cause analysis expert.
• Strong business acumen and ability to work across distinct functions to integrate people and business strategies.
• Must possess the ability to effectively manage multiple projects, prioritize accordingly, and thrive in a complex, fast-paced work environment.
• Lean/Six Sigma certification preferred but not required.
• Well-versed in process development and improvement.
• Effective communicator with excellent follow-up and follow-through skills.
• 3-5 years of Corrugated and converting equipment knowledge.
• Internal/external audit skills.
• Bi-lingual (Spanish) is highly desired but not required.