Police Dispatcher

JOB SUMMARY:

The Dispatcher works under direct supervision of the Communications Supervisor or Assistant Chief of Police and is responsible for call taking and dispatching police, fire and E.M.S. personnel. This position is non-sworn and is governed by state and federal laws, emergency protocol procedures, and department policies and procedures.

Routine Job Duties/Responsibilities:

• Monitors all telephones and radios in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay; and verifies safety of officers on the street.
• Answers all 911 calls and dispatches police, fire, ambulance and other response vehicles for emergency responses; broadcasts nature, location and time of incident; contacts all required personnel, other law enforcement agencies, and other local concerns in the event of an emergency situation.
• Operates radio equipment, Weather Warning System and Telecommunications Device for the Deaf located in the dispatch center; monitors alarms; operates the Arkansas Crime Information Center (ACIC) terminal and the National Crime Information Center (NCIC) terminal to assist officers in conducting their duties by retrieving information on vehicle licenses, driver histories, checks on wanted persons, and communicating with other law enforcement agencies; enters warrants, stolen property, wanted persons, guns, missing persons and other items into ACIC.
• Receives and dispatches calls for service for police, fire and E.M.S.; maintains all traffic stop, call for service, and officer activity information in the computer aided dispatching system; keeps the dispatch area clean and assures that dispatch equipment is kept in good working order.
• Participates in department and other assigned training.
• May submit validation and UCR reports to ACIC. Enters protection orders, property, wanted persons, and information into NCIC as required.
• Performs related responsibilities as required or assigned.

Job Type: Full-time

Pay: From $16.72 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Typing: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person