What are the responsibilities and job description for the Claims Rep I position at Horace Mann?
Introduction
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.Overview
As a leading insurance and financial services company focused on meeting the evolving need of public K-12 teachers, we are growing rapidly and have a number of exciting positions available right now.
Reporting to the Express Supervisor, the Express Specialist will be the main point of contact for non-injury first-party claims. They will investigate coverage, determine liability, and settle claims for our educators while delivering top-notch customer service and adhering to our best practices.
Salary Range: $35,000 - 45,000
Responsibilities
- Verify coverage, investigate liability and/or scope of damage
- Evaluates the claim to determine claim value, negotiates settlement, and moves to settle claims while adhering to company best claim practices.
- Obtain and maintain state-mandated adjuster licenses
- Proficiency with/and ability to understand and follow regulations for State jurisdictions.
- Ability to operate in a fast-paced customer focused environment, while effectively utilizing telephony and claims operating systems
Requirements
- No prior claim experience needed
- Responsible for the efficient handling of low complexity physical damage losses.
- Verify coverage, proper assignment of estimate channel, rental, and prompt payment of various physical damage and CAT claims.
- Complete checklist to verify a total loss vehicle and prompt referral to Advanced Claims Service Team (Total Loss).
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