Quality Improvement Specialist

Horizon House Inc. is a nationally recognized provider of services to individuals with support needs due to developmental disabilities, behavioral health issues, and substance abuse. With over 100 locations throughout Southeastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strength and choice.

Mission Statement: Horizon House, Inc., in partnership with individuals with disabilities and their families, advocates and provides comprehensive community-based services to create opportunities for those served to manage their lives through environments emphasizing individual strength and choice.

We are currently seeking a qualified Quality Improvement Specialist to join our Philadelphia Behavioral Health and Homeless Services team. This position is responsible for assisting in the development, communication, and compliance monitoring of Behavioral Health and Homeless Services program policies and procedures within the agency. This role acts as a resource to Operations management and staff to validate and/or provide information necessary to effectively manage participant outcomes. Other responsibilities include, but are not limited to the following:

· Conducts regular Medicaid managed care organization quality documentation audits.

· Coordinates ongoing monitoring of documentation accuracy.

· Identifies and reports quality of care issues.

· Ensure that Policy and Procedure Manuals are consistent and in compliance with applicable State, County regulations.

· Participate in Agency committees and other task groups as assigned.

· Provide staff training on various topics.

· Generates program specific reports to improve outcomes

· Tracks incident/investigation reporting to completion.

· Provides feedback and works with the QI Manager in the development of focused educational programs on results of auditing and monitoring activities to affected staff and physicians.

Qualifications:

· BA degree preferred with one year experience.

· Proficient in computer applications (MS Office, Excel, and Office 365 applications).

· Excellent interpersonal communication and problem-solving skills.

· Familiarity with accreditation and or state licensure review processes.

· Very good communication skills, both oral and written.

· Ability to work independently, detail oriented.

· Strong analytical skills.

Being a Quality Improvement staff has many advantages: As a Quality Improvement staff at Horizon House, you will be a critical part of a multi-disciplinary team of dedicated experts who share your passion for helping vulnerable population. We offer:

· A culture that upholds participant rights and integrity

· A group of like-minded peers to share knowledge, thoughts, and ideas within the field of Behavioral Health

· The opportunity to become part of one of the leading Behavioral Health agencies

· Being in a work environment that is collaborative and recovery oriented

Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental insurance, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more. To be considered an applicant, please visit our website at www.hhinc.org and click on the careers tab and follow the prompts to complete an application.

Horizon House, Inc. is an Equal Opportunity Employer whose policy is to recruit and hire qualified employees without discrimination based on of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation, and to treat everyone equally with respect to compensation and opportunities for advancement consistent with individual skills and the needs of Horizon House.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Quality improvement: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20