Job Posting for Marina Charter Mate - Seasonal at Horseshoe Bay Resort

Benefits

Medical, Dental, Vision Insurance
Paid vacation, paid Holidays
401k plan with employer match
Long and short-term Disability
Major Illness Insurance
Accident Insurance
Limited access to some resort amenities (Golf, etc)
Retail and dining discounts
Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

Associate housing and shuttle service
Weekly meal subsidies
Golf and Amenity Privileges*
Associate discounts

Retail and Dining at Horseshoe Bay Resort
Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time Roles Are Eligible For The Above, Plus

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
Critical Illness and Accident plans
Associate Relief Fund
Privileges based on occupancy and business levels

Definition

Marina Charter Mate is responsible for the marina ship store watercraft rentals, valet service, safely driving all watercraft, assisting hut personnel and cleaning and maintaining water sport equipment; plus any other duties assigned by the Marina Managers and Supervisors. Charter Mates greet and assist members/guests while maintaining a friendly disposition and facilitating a high Horseshoe Bay Resort standard to maximize watercraft rentals and retail sales while creating and enhancing the guests' lake experience.

General Duties

Greet/assist members and guests
Manage open/close procedures daily
Maintain cleanliness and organization of all rental fleet
Assist members with gas, valet service and any special requests
Maintain professional composure in high stress environment
Assist hut personnel with wave runner duties including but not limited to wave runner launch and return and gas & oil checks
Demonstrate boat and wave runner driving capabilities

Employment Standards

High School Diploma or equivalent
Minimum age requirement 18 due to driving licensed Resort vehicle
Valid driver's license and ability to meet the requirements of driver insurability as established by the insurance carrier required.
Must hold a current Boaters Safety Certification
Must be able to pass pre-employment drug screen test
Must be CPR certified and first responder certified
Ability to drive different watercraft types safely and responsibly
Customer service experience required
Ability to work in fast paced environment
General computer knowledge
Team oriented
Basic math and accounting skills
Excellent telephone etiquette and interpersonal skills required
Service oriented- able to pamper, accommodate and anticipate guests needs
Enjoy working with people and possess a friendly and outgoing personality.
Solution oriented
Exceptional communication, organizational skills and detail oriented
Flexible and accommodating attitude
Computer literate and proficient in Word, Excel, related inventory software
Maintain a positive attitude and contribute toward a quality work environment
Comply and adhere to all Horseshoe Bay Resort and marina policies and standard operating procedures (SOP's)
Maintain a professional image with the proper uniform standard and maintaining personal hygiene

Physical & Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work is performed outdoors in various weather conditions common to Texas
Maintain a clean; safe, fully stocked and well-organized work area.
Be on time for your shift and maintain schedule provided
Positive, energetic and professional demeanor
Ability to properly drive boat, pontoon boat, wave runner and dining yacht
Ability to multi-task.
Ability to be efficient and productive in a fast-paced environment.
Walk/stand for an extended period of time
Occasionally lift and/or move up to 45 pounds.
Ascend/descend stairs as a daily routine.
Must be able to comprehend reading materials.
Must be able to interact with co-workers, customers and have a sense of TEAM
Must be able to communicate effectively with the public.

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Salary.com Estimation for Marina Charter Mate - Seasonal in Horseshoe Bay, TX

$32,202 - $41,949

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Marina Charter Mate - Seasonal

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