IT Associate

Description

The IT Associate serves as a critical team member of the IT & Ministry Services team, supporting the organizational IT needs.  

Requirements

Responsibilities

• Assist the IT Manager in the management of software platforms used, including antivirus, backup and storage solutions.
• Support staff in the management and execution of Hosanna’s church management system database, currently CCB.
• Assist with all IT procedures, data access protocols, data security and storage infrastructure, backups, and documentation related to our processes and platforms operations.
• Assist with the daily and long-term maintenance of technology environments at all four campus locations.
• Provide daily technical support to the Hosanna staff as needed.
• Collaborate with the Production Team, Facilities, Engagement Teams as needed to ensure all new campus technologies and projects meet expectations and requirements..
• Other duties as assigned by supervisor

Education/Experience

• HS Diploma/Equivalent- required
• Technical degree or equivalent work experience - required
• IT Experience  - 2-5 years required 
• Database and data management - 2 years required

Competencies

• Proven ability to work with MACs and other Apple products.
• Understanding of data collection, analysis and best reporting practices.
• Ability to maintain confidentiality and discretion.
• Strong written and verbal communication.
• Ability to take initiative and work with minimal supervision.
• Effective organizational and multitasking skills with proficiency in MACs and other Apple products, Google Suite, and databases.
  
  Working Conditions & Physical Demands
• Schedule will include working evenings, weekends, and extended hours as required by ministry needs. This includes Christmas Eve and Easter.
• Extended standing, walking for extended periods of time. 
• Repetitive keyboard and mouse movements requirements.
• May require lifting of up to 25lbs.

A mature faith, a personal relationship with Jesus Christ, commitment to the Teaching Statement and ministries of Hosanna, a signed Hosanna Leadership Covenant, and submission to Biblical authority along with membership in the congregation and worship at Hosanna are required for all employees.