What are the responsibilities and job description for the LPN Intake Coordinator position at Hospice of the Midwest?
Our Company:
Our comprehensive benefits include:
Hospice of the Midwest
Overview:
Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:
- Medical and dental benefits
- Short- and long-term disability
- Life insurance
- Paid time off
- 401(k) program
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Vendor discounts
- Complete the intake process from initial referral contact to hospice admission
- Provide direct oversight of patient education and preparation for hospice, plan of care initiation, and coordination of care with multiple service providers
- Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
- Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
- Document pertinent information regarding the patient’s demographics, medical condition, medications and treatments, and service being requested
- Communicate hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
- Ensure face-to-face visit has been arranged if needed
- Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
- Establish and maintain positive working relationships with current and potential referral sources
- Ensure compliance with all state and federal legal and regulatory requirements
- Additional responsibilities as assigned
- Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation
- 2 years healthcare experience, hospice experience preferred
- Working knowledge of insurance reimbursement guidelines
- Commitment to clinical and documentation excellence
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