Evening Reception Attendant

Hotel:
Hot Springs Embassy Suites
Job Description

Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform

Primary Purpose:
The primary purpose of the Complimentary Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception.

Work Performed:

The Complimentary Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments:

• Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment;

• Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area.

• Provide a high level of customer service, including resolving customer concerns in a warm and professional manner;

• Able to perform the duties of a complimentary bartender, busser, cook, or server as needed;

• Knowledge of menus, presentation, and preparation methods;

• Ensure that all food is stored in proper containers and at proper storage and holding temperatures;

• Work with all employees as a team to ensure smooth operation of food production;

• Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees;

• Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized;

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

Preferred Prior Experience:
Previous food service experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Physical:

Able to lift a minimum of 50lbs occasionally and 15lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day shifts, early mornings, evenings, nights weekends and holidays

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Type: Full-time