Starbucks Assistant Manager

Hotel Alex Johnson
Rapid, SD Full Time
POSTED ON 3/25/2024
  • Supervise daily operations to ensure compliance with Starbucks standards and customer service expectations.
  • Train and mentor new hires on coffee preparation, customer service, and store policies.
  • Manage inventory levels, including ordering supplies and conducting regular stock audits.
  • Implement marketing and promotional strategies to increase store sales.
  • Handle customer complaints and issues, ensuring a satisfactory resolution for both the customer and the company.
  • Prepare and analyze sales reports to identify trends, forecast needs, and set future targets.
  • Coordinate with the store manager to develop and maintain staff schedules, ensuring adequate coverage during peak hours.
  • Oversee the maintenance and cleanliness of the store, ensuring a safe and welcoming environment for both customers and staff.
  • Excellent listening and communication skills to effectively interact with coworkers and customers

  • Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful

  • Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts

  • Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas

  • Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors

  • Time management and organizational skills to work efficiently and effectively in a high-volume workplace

Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Salary.com Estimation for Starbucks Assistant Manager in Rapid, SD
$38,026 to $49,413
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