Bell Attendant / Valet (Part-Time)

Hotel Covington
COVINGTON, KY Part Time
POSTED ON 4/4/2024
We are looking for a reliable, fast, and friendly Valet Attendant to join our Guest Services team at Hotel Covington. Come grow with us!
 
Who We Are:
 
In the heart of Covington, Kentucky, Hotel Covington is locally owned and operated. Our hotel offers a charming retreat for people looking for both refined elegance and casual comfort. Our story was born from luck and kept going with true Southern hospitality in mind. Our friendly team is here to ensure guest stays are tailored experiences. We are a rapidly growing company with an expansive repertoire covering many fields of service to the public. With a knack for being unique, we do things differently. We invite our guests to be a part of our story and to create cherished memories here. 
 
Position Summary:
Primary responsibility is to welcome all guests, issue appropriate valet tickets when Bell Captain is not present, give a fond farewell, assist guests with the loading and unloading of their luggage, provide directions, act as a guide for in-house guests, assist front desk staff and concierge, act as a doorman when necessary, and be a team player to the Guest Services team.
 
Job Requirements:
MUST HAVE Valid Driver’s License
Provides valet parking services to safely and efficiently move guest vehicles to designated parking areas
Assists guests with unloading luggage from vehicle and escorting them up to their room, providing detailed introduction to room type and amenities
Assists guests with loading up luggage from room, getting it down to their vehicle and loading it in for them, before asking if the guest(s) need directions to their next destination.
Understands guest services needs and exceeds guest expectations by taking advantage of opportunities to add a special touch
Greet guests who arrive to the hotel by opening their car door and welcoming them to the hotel.
Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
Provides recognition to repeat guests
 
Additional Requirements:
Good reading, writing and oral proficiency in the English language
Must have a valid driver’s license
Minimum of 1 year of experience in a guest services environment
Able to work well unsupervised
Basic computer skills necessary
 
Teamwork:
Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
Partake in a positive work ethic and surrounding environment
 
Standards:
Able to work alone without direct supervision
Demonstrate high degree of drive and determination
Constantly recommend service and product improvement to better the operation
Keep the work area clean and tidy at all times
Attend all required meetings
Follow proper payroll and uniform procedures
Properly handle and report associate and guest accidents
Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
 
Work Environment:
Standard hotel setting
 
Physical Demand:
Will be outside consistently during all weather types
Continuous standing 100% of the shift with the exception of driving
Lifting/pushing/pulling/carrying required up to 200 lbs. Carts may be pulled up to the length of a full city block
Bending/kneeling required 50% of shift
Mobile position required 100% of the time
 
Hotel Covington does not discriminate on the basis of race, disability, veteran status, sexual orientation, gender identity, or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and an equal opportunity employer.

Hourly Wage Estimation for Bell Attendant / Valet (Part-Time) in COVINGTON, KY
$21.71 to $29.96
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