Front Desk Clerk/NIGHT SHIFT CLERK
Job Posting for Front Desk Clerk/NIGHT SHIFT CLERK at Hotel Econo Lodge
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Multilingual abilities, fluency in multiple languages preferred
- Proficient in using phone systems and handling multiple calls simultaneously
- Knowledge of hotel management software systems (e.g., Opera, Fidelio)
- Familiarity with hotel operations and guest services
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and ability to multitask in a fast-paced environment
As a Front Desk Agent, you will be the first point of contact for our guests. Your exceptional customer service skills, attention to detail, and ability to handle various tasks simultaneously will contribute to creating a positive guest experience. If you are passionate about hospitality and enjoy interacting with people from diverse backgrounds, we invite you to join our team.
Please note that this is not an exhaustive list of responsibilities or skills required for this position. Employment is contingent upon successful completion of a background check.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry.
Job Types: Full-time, Part-time
Pay: From $12.30 per hour
Expected hours: 25 – 35 per week
Benefits:
- Free parking
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Anderson, MO: Relocate before starting work (Required)
Work Location: In person
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