Sales Director

Drawing from our roots in the people powered hotel business, Hotel Effectiveness is the rapidly-growing Atlanta based software company with a human touch. Our people are down to earth, inquisitive, curious, and above all, just caring and genuine – no jerks here. We like spending time together and jumping into the next big challenge side-by-side… be it a new release, a complicated customer activation or a spirited game of pickleball.

Collectively our team creates, sells and supports software that gives hotels everything they need to manage labor costs. We’re thirteen years young and have never stopped innovating and growing, with our suite of products now used by over 5000 hotels. We are looking for a new Director of Sales (reporting to Chief Revenue Officer) to join us. If our worldview feels like it might match yours let's get to know each other!

Your Challenge

Over 50,000 hotels in the USA still need help controlling their labor costs. The Growth team is responsible for finding the leaders of the companies which own and operate these hotels and giving them the opportunity to take advantage of our best-in-class team profitability technology. Each Sales Director will pursue new business relationships while sharing best practices for labor management, productivity optimization, and expense oversight with seasoned hotel operators.

What kinds of things would you be doing pretty regularly?

• Research each target account to understand their needs, interests, and priorities
  
• Create account-specific plans to attract and engage top prospects
• Conduct targeted demonstrations of our products tailored to the major interest areas of our prospective customers
• Develop tailored proposals to hotel management executives based upon the requirements and priorities of each prospective customer’s hotels
• Execute definitive agreements with new customers and oversee the transition of new accounts through the implementation and onboarding process, ensuring that customer priorities and goals are clearly understood from the outset of each new customer’s experience
• Come up with new ideas and views on how we can innovate to support our customers even better than we currently do
• Talk, slack, zoom and good old face-to face-chat about ideas, challenges, work, life and who knows what. If you join us, you’ll be part of our community

What you will need to succeed

• 4 years in a corporate sales role
  
• Experience selling to the hotel industry
• Experience with technology sales, particularly software and SaaS
• Familiarity with hotel operations, economics, and terminology
• Strong oral and written communications skills
• Experience selling virtually and face-to-face
• Proven persuasive, negotiations, and contracting skills
• Relationship-oriented

It really helps if you also have…

• Prior experience presenting to senior leadership team including C-level leaders at hotel management and ownership companies
• Established relationships with hotel management companies
• Bachelor’s degree from accredited college or university
• Familiarity with account-based marketing and integrated sales & marketing programs

If this sounds like you and makes you smile, you’ll fit right into our community

• You’re curious about what you don’t know
• Close friends and work colleagues would say you’re friendly and caring
• You appreciate hearing different points of view and spending time with a diverse community of people, whom might be really different from you
• You care about the success of those around you as much as your own
• You love spending time with others on your team – listening, sharing, coaching, firefighting and of course, having fun!
• Seeing results from work you completed with your teammates jazzes you up
• You love change, love the excitement that comes from being part of something as it’s being built, and see life as a work in progress
• You like working in an environment with a little structure, but also one where you can color outside the lines
• You understand the hotel industry, and specifically the challenges and opportunities faced by hotel owners and operators
• You are comfortable explaining new things to other people

... And for you

• A full time role on our team of innovators with competitive salary
• Being part of a diverse team that is one of Hotel Tech Report top 10 places to work and Inc. magazines top 5000 fastest growing companies
• Generous PTO, where time off means time to disconnect
• Health, vision, dental and FSAs for you and your family
• 401K for you, matched by us
• Extra parental leave for when it’s time
• An exceptional workplace, filled with snacks, drinks and natural light, located on the 8-mile Big Creek Greenway in metro Atlanta