Salary Resume Critique Job Openings

Loss Prevention Officer

Hotel Granduca Houston
Houston, TX Full Time
POSTED ON 2/9/2023 CLOSED ON 3/10/2023

What are the responsibilities and job description for the Loss Prevention Officer position at Hotel Granduca Houston?

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a northern Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's Bar, or experience the delectable cuisine in Alba Ristorante, one of Houston's most renowned fine dining Italian restaurants.

The Language of Luxury, Service and Serenity

The Loss Prevention Officer is responsible for maintaining the safety and security of our guests, employees and hotel, while enforcing the proper policies and procedures.

  • To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

    • Responsibilities

    Support the integrity and work ethics of the LP department and hotel

    Respect privacy of hotel guests, employees and visitors

  • Maintain knowledge of the hotel, rooms, services, hours of operations 

  • Conduct investigations and prepare factual reports

    Patrol interior and exterior of the hotel

    Escalate safety/security issues to senior management

  • Maintain visibility in and around hotel and address disturbances or disruptive behavior
  • Monitor surveillance cameras, investigate and report unusual or suspicious activities

    • Assist with evacuation during emergencies, drills and natural disasters

  • Adhere to department SOP's, Standard of Appearance and handbook policies

    • Conduct safety briefings upon request

  • Adhere to OSHA and Safety regulations, Federal & State laws and TABC guidelines

  • Practice the Daily Core Values and 3 Steps of Service

    • Manage keys, parking passes, lockers, uniforms, shipping & receiving, L&F 

  • Complete pass-down logs and department checklists

    • Conduct Safety and Risk management training

    Ensure all health & safety protocols and hotel policies are followed

    Complete Injury/Incident reports

  • Administer basic 1st Aid/CPR to guests or employees and arrange medical attention if necessary
  • Perform other duties as assigned

    • Qualifications

    Minimum High School Diploma or equivalent

    College coursework preferred

  • At least 2 years' as LP Officer in a full service luxury hotel

    Ability to write and present detailed reports, based on facts

    Ability to address guest issues with a high degree of diplomacy

    Excellent work ethics, dependability  and professionalism

  • Excellent command of English and ability to follow verbal and written instructions
  • Bilingual - English/Spanish - preferred

    Proficient in Microsoft programs - Word, Excel, Powerpoint

  • Excellent telephone, email etiquette, time management skills, attention to detail
  • Critical thinking, sound judgement and ability to remain calm in all situations 
  • Excellent Report writing and presentation skills
  • Ability to make sound decisions based on facts
  • CPR/1st Aid Certification
  • Ability to lift, push, pull, carry at least 90 lbs
  • Ability to see, hear, speak, smell, taste, use both hands, walk and stand for long periods, sit, bend, crouch, run, reach 
  • Must be able to work assigned shifts  - AM, PM, weekends, holidays

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

    • Source: Hospitality Online

    Loss Prevention Officer
    Farouk Systems Inc -
    Houston, TX
    View Job Details
    Loss Prevention Officer Overnight
    Marriott International -
    Houston, TX
    View Job Details
    Loss Prevention Officer
    Marriott International -
    Houston, TX
    View Job Details

    For Employer
    Looking for Real-time Job Posting Salary Data?
    Keep a pulse on the job market with advanced job matching technology.
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Loss Prevention Officer?

    Sign up to receive alerts about other jobs on the Loss Prevention Officer career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $32,872 - $43,240
    Income Estimation: 
    $36,486 - $47,240

    Sign up to receive alerts about other jobs with skills like those required for the Loss Prevention Officer.

    Click the checkbox next to the jobs that you are interested in.

    • Auditing Skill

      • Income Estimation: $48,130 - $65,219
      • Income Estimation: $56,209 - $68,495

    • Investigations Skill

      • Income Estimation: $45,492 - $56,702
      • Income Estimation: $47,543 - $64,320
    This job has expired.
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Loss Prevention Officer jobs in the Houston, TX area that may be a better fit.

    Asset Loss Prevention Officer - Flex

    THE LOSS PREVENTION GROUP, INC, Houston, TX

    Unarmed Security Officer

    THE LOSS PREVENTION GROUP, INC, Baytown, TX

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!