Laundry Attendant

The Lodge at Tiburon is adding to our amazing housekeeping team. This is a hybrid position with both Laundry Attendant and some Houseperson duties, as needed. 

WHAT YOU WILL BE DOING

• Receive and sort soiled linen into appropriate containers.  Follow proper policies and procedures regarding decontamination and quality standards.
• Operate commercial washers with approved detergents, required temperatures and proper laundry weight.
• Ensure finished products are inspected and meet quality standards.
• Keep assigned work areas in clean and safe condition.
• Prompt reporting to housekeeping management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.  
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report any incidents of guest dissatisfaction or other mattes of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures.  Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. 
• Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.
• Any other tasks / duties as requested by management.

• Receive assignments, priority requests, keys and supplies from Housekeeping management. Retrieve and stock caddie/cart to ensure all supplies are available to properly clean.
• Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.
• Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.
• Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.
• Assist housekeepers with portable refrigerators, roll away beds, cribs etc. as needed.
• Respond to and resolve housekeeping requests and complaints by guests.
• Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards, guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.

BENEFITS

We offer a highly competitive benefits package:

• Health, Dental and Vision Insurances
• Disability Insurances
• Commuter Benefits
• Supplemental Life Insurances (Employee, Spouse and Child coverage)
• Identity Theft Protection
• 401(k)
• Flexible Spending Accounts
• Vacation, Sick time and Holidays
• AMAZING HOTEL DISCOUNTS to any hotel in the TPG portfolio!