Guest Service Manager
Job Posting for Guest Service Manager at Hotel Milo Santa Barbara
“It’s Not How We Work, It’s How We Live”
We are seeking a Guest Service Manager for our Hotel Milo location to join the team. We’re passionate about individuals who are unafraid to test new ideas, to shed their ego for the good of the company, and to always strive to make it better than it was before. Talented and exceptional people who love what they do. Come grow with us, we look forward to receiving your application.
Job Summary
The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager. This individual may assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. The Guest Service Manager may function to support a number of areas at the property including Housekeeping, Engineering/Maintenance, F&B, PBX, Front Office and Banquets.
The Property
Hotel Milo features relaxed outdoor living meets art, wine, and culture. Just two blocks from State Street, Stearns Wharf, and the Funk Zone, our 2.5-acre hacienda-style getaway features 121 rooms spread across six buildings that sit across the street from West Beach.
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Santa Barbara, CA 93101: Relocate before starting work (Required)
Work Location: In person
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