Valet

Position Summary :

The primary duties of the door person are to coordinate the flow of the front of the hotel, greet guests / vehicles as they arrive to / depart from hotel, and accommodate guests during their stay in a pleasant and efficient manner.

This position will be driving the Towne Car within a 5 mile radius of the hotel. Park and retrieve guest valet vehicles as requested in a safe manner.

Essential Functions of the Job :

• Approaches all encounters with guests and employees in a friendly, professional, and service-oriented manner.
• Greets guests in a pleasant manner.
• Escorts guests to the reception desk.
• Loads and unloads luggage carts.
• Loads and unloads hotel vehicle with luggage.
• Escorts guests to rooms if requested.
• Checks and stores luggage for arrivals and departures.
• Answers the telephone, takes appropriate messages.
• Provides information, maps, and directions as required.
• Opens and closes vehicle doors for arriving and departing guests.
• Exhibits extensive knowledge of Hotel Teatro's facilities, amenities, and services.
• Handles guests requests without transferring guest calls to other areas.
• Makes manager aware of any guest's comments or complaints.
• Performs any other job related task as directed by the management.
• Issues valet parking tickets.
• Park and retrieve valet vehicles in a safe manner according to the Vehicle Driving Policy
• Remains posted at front door at all times.
• Facilitates line up of on-coming shift to ensure proper communication of events.

Additional Job Duties :

• Maintains current listing of local and area attractions, special events and activities.
• Maintains list of local transportation guides, churches, sport arenas, etc.
• Reports to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.
• Reports to shift on time.
• Maintains regular attendance in compliance with Hotel Teatro standards, as required by scheduling, which will vary according to the needs of the hotel.
• Enforces and complies with all policies and procedures for the Bell Services department, and Hotel Teatro.

Physical requirements of the position include :

• Ability to work occasional long hours.
• Ability to exert up to 100 pounds of force occasionally, and / or 50 pounds of force frequently, and / or up to 20 pounds to force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to work entire shift standing.
• Ability to drive both manual and automatic transmission vehicles.

Education, Experience, Skills :

• High School Diploma or equivalent preferred.
• Six months related experience preferred.
• Clean driving record required.
• Good command of English language required.

Compensation details : 18.29-18.29 Hourly Wage

PI70efba62915d-26289-33916943

Last updated : 2024-03-08