What are the responsibilities and job description for the Room Attendant position at Hotel Ulysses?
Room Attendant
The team behind Hotel Ulysses in Baltimore is actively seeking candidates for the position of Room Attendant for immediate hire.
ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set.
In fall of 2022 ASH Hotels will open the doors of Hotel Ulysses, a place where wanderers from anywhere can come for one-of-a-kind experiences whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feel’s only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site will have 116 rooms for stay alongside an eccentric cocktail lounge and an all-day salon style café that will serve breakfast, lunch, aperitivo and dinner.
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About you
Everything at Hotel Ulysses is meticulously placed from the hand-picked tiles adorning each shower to the linens you slip into at the end of the night. These details speak to ASH’s passion and a successful Room Attendant will understand the importance of tending to each and every one of these curated details.
Role and Responsibilities
- Cleaning and servicing all guest rooms, removing soiled linen and trash, following company standards for these tasks
- Making up rooms following standard operating procedures and according to management and/or guest requests
- Cleaning public areas and back-of-house, as requested
- Keeping housekeeping closets and office areas well organized and free of clutter
- Use amenities and cleaning products in a controlled and safe way
- Assist guests with requests whenever possible
- Respect guest privacy and security at all times
Preferred Skills
- Will be passionate about providing exceptional service according to ASH Hotels brand standards
- Is an effective listener that excels at understanding and resolving issues raised by coworkers and guests - no inquiry goes unanswered
- Can work hours that will spread over weekdays, weekends and holidays
- Can work well under stress or in high-pressure situations
- Strongly committed to complying and following security, safety and privacy regulations
- Enjoys and thrives in an environment where service, creativity, optimism and design are the cues for outstanding guest experiences
- Has exceptional communication skills - there is no such thing as over communicating
- Must be able to communicate and interact in English. The tone is positive and courteous, always genuine to provide service and assistance
- Previous housekeeping experience desirable
- Must be able to perform well while working with little or no supervision
- Must be able to lift-up to 20 pounds regularly and up to 50 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 15 – 29 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Rotating shift
Work Location: In person
Salary : $15 - $17