What are the responsibilities and job description for the Host position at Hotel Verdant?
**Host/Host Job Description** **Job Summary:** We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for guests, providing exceptional guest services and creating a welcoming atmosphere. Your primary responsibility will be to greet guests, seat them, and ensure a smooth flow of service in our restaurant. **Responsibilities:** - Greet guests with a warm and friendly welcome as they arrive - Seat guests and manage reservations to ensure proper seating rotation - Provide menus and relay any specials or promotions to guests - Assist in maintaining a clean and organized reception area - Answer phone calls and take reservations with professionalism - Collaborate with servers and kitchen staff to ensure efficient service - Handle guest inquiries and resolve any issues or complaints promptly - Maintain knowledge of menu items, ingredients, and preparation methods - Operate POS systems to process payments and manage guest checks - Assist in setting up dining areas for service and special events **Requirements:** - Previous experience in guest services, hospitality, or food service preferred - Strong communication skills with the ability to interact effectively with guests - Knowledge of restaurant operations and basic POS systems - Ability to work in a fast-paced environment while maintaining a positive attitude - Excellent customer service skills with a focus on guest satisfaction - Ability to multitask and prioritize tasks effectively - Team player with a willingness to assist colleagues when needed If you are passionate about providing exceptional customer service in a dynamic restaurant environment, we would love to hear from you. Join our team as a Host/Host and be part of creating memorable dining experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Racine, WI 53403: Relocate before starting work (Required)
Work Location: In person
Salary : $12
