What are the responsibilities and job description for the Housekeeping Supervisor position at Hotel Victor?
Assists the Executive Housekeeper with the management of the Housekeeping department. Guides staff in maintaining the highest levels of cleanliness and quality service, exceeding guest expectations and hotel standards in a friendly, professional manner. Additional responsibilities include staffing, training, scheduling of Team Members, and inventory control.
DUTIES
- Thorough knowledge of all matters relating to the proper administration and operation of hospitality housekeeping operations.
- Promotes and applies teamwork skills at all times
- Ensures aggresive cleaning of vacant dirty rooms during tight turns; punches vacant ready rooms, and provides any other assistance as needed on guest floors.
- Provides Team Member Safety training to prevent accidents, comply with OSHA regulations, and ensure hotel life saftey.
- Greets and interacts with guests in an outstandingly friendly and professional manner. accordance with hotel standards
- Investigate guest complaints and take correct measures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
QUALIFICATIONS
- Basic English language skills required
- Must be able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
- minimum one to three years Housekeeping Supervisor experience
- Able to read and interpret documents.
- Able to write routine reports and correspondence
Job Type: Full-time
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- hotel housekeeping supervsior: 3 years (Required)
Work Location: One location
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