Manager, Content Marketing

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, a—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We’re looking for:

Housecall Pro is looking for an experienced and motivated content marketer to lead our content marketing team. In this role, you'll work cross-functionally to help define and execute our content strategy, directly manage a team, and use data to optimize engagement and drive growth.

The ideal candidate has foundational knowledge of content management systems, and a proven track record planning, producing, editing, & releasing content. You excel at organizing and breaking down topics into engaging and digestible narratives.

What you’ll be doing:

• Lead the content marketing team through excellent communication, analytical thinking, and team building skills
• Collaborate cross-functionally with SEO, product marketing, performance marketing and other business stakeholders to define our content strategy
• Own the end-to-end project management of key content marketing campaigns to take an idea from concept to shipped
• Manage content production for a variety of formats and channels to drive measurable business impact in quality site traffic, lead generation, product adoption, and revenue growth
• Measure and analyze the performance of marketing campaigns, and use insights to iterate on content strategies
• Work directly with the copywriting and creative teams to develop written, visual, audio, and video assets to support our content initiatives
• Prioritize content development and initiatives in a fast-paced environment, with multiple competing requests
• Own the technology, process, and best practices behind our content

Qualifications:

• 3 years of content marketing experience. Experience with B2B SaaS products is a plus.
• Strong leadership skills and experience managing a team.
• Demonstrated project and campaign management experience, including the delivery of multi-channel and multimedia content strategies.
• Experience planning, producing, editing, and releasing content that drives engagement and conversion across the customer lifecycle.
• Outstanding writing and proofreading skills, with the ability to adapt communications to different audiences and channels. Social media fluency or experience managing branded social channels is a plus.
• Strong communication and storytelling skills with ability to translate complex technical solutions into a simple customer language.
• Track record of using data-driven insights to develop and iterate on content. 
• Ability to collaborate with various internal and external stakeholders, including SEO and Product Marketing.
• Great attention to detail, creativity, and problem solving skills.
• Ability to prioritize work and self-manage time.
• Familiarity with content management systems (ex: Contentful) and website analytics tools (ex: Amplitude, Google Analytics) are a plus.
• Empathy for or experience with home service businesses is a plus.

We offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.