What are the responsibilities and job description for the Assistant General Manager position at HOUSEPITALITY FAMILY LLC?
Job Details
Assistant General Manager
HOUSEpitality Family Restaurants: The Boathouse, Casa del Barco and Island Shrimp Co.
Welcome to The HOUSEpitality Family! We are the restaurant group who owns and operates all Boathouse, Casa del Barco and Island Shrimp Co. locations in and around Richmond, VA.
Our Guests come to us to Celebrate Life one bit at a time with great views, unique character, and delicious food! We are looking for passionate professionals that want to provide exceptional service while having fun and making money.
We are in the search of an Assistant General Manager to join our growing team. The ideal candidate will be a self-directed leader with an expertise of restaurant operational practices and procedures.
Position Summary:
Assistant General Manager is a full-time salaried position. This individual relies on experience and communication skills to accomplish performance, financial, and developmental goals. The AGM will help grow and maintain a strong team oriented culture across all departments. This position will operate within the yearly budget and be accountable for costs of goods, labor, sales, facility, and staffing. The AGM must have motivational skills to manage and lead all employees including store management. Relies on extensive experience and judgment to plan and accomplish goals while ensuring quality customer service and compliance with all food and beverage regulations. The AGM role will be able to give and receive feedback for a thriving work environment.
Supervision Received: General Manager Supervision Exercised: Store employees
Desired Experience & Attributes:
- 5 years’ experience in the field (not required but preferred)
- Degree in Hospitality or industry experience equivalent (not required)
- Serve Safe certified, Tips Certified
- Poses complete knowledge of a standard P&L and Balance Sheet
- Knowledge of and implementation of all local, state and federal sanitation laws
- Coordinates accurate weekly paperwork for reviewing, analyzing and creating action plans where necessary
- Operates efficiently and effectively within the fiscal and operational guidelines
- Participates in personal development and research of best management practices
- Strong planning and organizational skills
- Available for weekend and holiday hours of operation
- Plans workload efficiently, effectively, and respectfully
- Able to foster and maintain positive team culture
- Adept at influence management, balancing the needs of internal stakeholders
- Ability to work in an entrepreneurial, team-oriented environment
- Strong customer service orientation, with a willingness to share knowledge and care about others
Compensation:
- Salaried position based on experience bonus incentive
- Medical, Dental, Vision Insurance
- Company Life, Short Term Disability, Supplemental Life
- 2 weeks of Paid Time Off - accrued over the first year
- 401K
Qualifications
Desired Experience and Attributes:
- Must be 21
- Open availability, including weekends and holidays
- Willing to work at all locations and concepts
- Willing to go where needed for transfer purposes
- Excellent oral communication and listening skills
- Ability to follow directions
- Excellent guest service skills
- Ability to work quickly but calmly always focusing on guests' needs
- Able to multitask
- Must be able to lift 50 lbs
- Must be able to go up and down stairs
- Must be able to stand for extended periods of time
- Ability to put others needs first
- Personal humility and team player
