What are the responsibilities and job description for the Community Liaison position at Housing First Community Coalition?

Community Liaison (Part Time) hiring for

11am - 3pm Monday-Friday

Community Liaison is an enthusiastic administrative professional who will be working with formerly unhoused individuals ages 50 or above at a single site Housing First community. The Community Liaison at Towne Twin Village will be a member of a multidisciplinary team that works together to help this community reach its maximum potential. The role of the Community Liaison is to assist with answering questions and providing information about Towne Twin Village, welcoming guests and visitors, and being part of a larger team that uses a Housing First model. Community Liaisons must adhere to the Housing First philosophy including but not limited to treating residents with dignity and respect, upholding Housing First values, and at times collaborating with staff to provide best care to residents. Community Liaisons will report to the lead care coordinator. Community Liaisons will closely work with care coordinators to create the best experience for residents of Town Twin Village. The main role of the Community Liaison is to welcome residents and their guests, as well as assisting with administrative tasks as needed. Tasks may range from answering phone calls, providing unhoused visitors with supplies, and checking in guests to name a few.

Essential Job Functions

❖ Willing to adopt Housing First principles

❖ Build rapport with residents

❖ Collect information about prospective residents and communicate this to the care coordination staff

❖ Check in guests and residents including keeping track of which guests arrive and leave within a given shift

❖ Answer and return intake related calls

❖ Provide supplies to unhoused residents as needed

❖ Communicate with care coordination staff regarding residents, potential residents, guests or visitors

❖ Regular and reliable attendance at the job location is an essential job function

Job Requirements

● Willing to complete staff trainings including but not limited to: Crisis Prevention Intervention, CPR, and Trauma Informed Care (these trainings will be during paid hours at no cost to the employee)

● Highschool diploma or GED

● Lift up to 20 lbs

● Able to work in small space (security shack with air conditioning/heating)

Knowledge, Skills, and Abilities

● Experience with housing and or homelessness preferred.

● Good interpersonal and phone skills.

● Basic computer skills.

● Interest in population.

● Ability to communicate clearly and effectively.

● Ability to perform responsible programs and office administration duties.

● Ability to work independently in the absence of supervision.

Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.

*This position offers paid time off for eligible holidays*

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 20 per week

Schedule: