Senior water

Senior Clerk Grade 12 Salary Range : $38,064.00 ($18.30 hr) - $41,204.80 ($19.81 hr)

Supervisor : Terry Dietsch Utility Director

PURPOSE OF CLASSIFICATION

The purpose of this classification is to perform supervisory / clerical work functions associated with processing / maintaining departmental information, documentation and records and responding to requests for information.

MINIMUM QUALIFICATIONS

High school diploma or GED required, supplemented by training in computers and clerical skills; three years of experience in general office work, or a related field;

or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Supervisory experience preferred.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Supervises and evaluates assigned staff, directs work, processes employee concerns and problems, counsels and disciplines, and completes employee performance appraisals;

prepares work schedule to provide adequate coverage.

• Supervises the operations and activities of the records division and the records front desk division.
• Serves as Terminal Agency Coordinator (TAC) for G.C.I.C. system; maintains the security and confidentiality of computer information;

coordinates G.C.I.C. certification and re-certification activities; distributes workbooks and tests; prepares audit documentation and response to audit scores.

Operates national and state law enforcement computer systems to retrieve / update criminal information (e.g., warrants, license plates, driver's license records, stolen property, missing / wanted persons, criminal histories, etc.

obtains / provides information as requested; initiates / retrieves computerized messages to / from state and national agencies.

• Performs data entry functions by keying data into computer system; retrieves, reviews or modifies data in computer database.
• Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes;

distributes documentation or maintains records as appropriate.

• Assigns agency case numbers to all incoming documentation; maintains hard-copy or computerized records on all incoming documents.
• Prepares out-of-area warrants for service; prepares arrest records for distribution to appropriate courts.
• Processes various documents relating to personnel and payroll.
• Compiles and / or tracks various administrative and / or statistical data pertaining to departmental operations; makes applicable calculations;

prepares or generates reports; maintains records.

• Prepares routine correspondence, forms, reports and other documents via computer and / or typewriter.
• Receives various forms, correspondence and other documentation; reviews, responds, forwards, maintains, and / or takes other action as appropriate.
• Receives, opens and distributes incoming mail; prepares outgoing mail.
• Copies and distributes correspondence, memoranda, reports, and other related materials.
• Prepares departmental files; sorts / organizes documents to be filed; files documents in designated order; locates / removes files;

maintains file system of departmental records.

• Receives monies in payment of departmental fees or services; records transactions, issues receipts, and forwards revenues as appropriate.
• Maintains inventory of departmental supplies; initiates orders for new or replacement materials.
• Coordinates effective communications by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other departments, outside agencies, and the general public.
• Responds to non-emergency radio dispatch requests; contacts / dispatches appropriate services.
• Communicates effectively and coherently over radio channels while initiating and responding to radio communications.
• Greets visitors; ascertains nature of business; assists and / or directs visitors to appropriate person; may escort visitors within department / facility as appropriate.
• Answers the telephone; provides information and assistance; takes and relays messages and / or directs calls to appropriate personnel;

return calls as necessary.

• Responds to routine requests for information from officials, employees, the public, or other individuals.

maintains professional affiliations; attends workshops and training sessions as appropriate.

ADDITIONAL FUNCTIONS

Destroys obsolete / confidential documentation utilizing shredding equipment.

Initiates / receives facsimile transmission of documents via facsimile machine.

Performs other related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of federal, state and local rules and regulations governing emergency communications, radio transmissions, and related activities;
• knowledge of the methods of operating communications systems; knowledge of radio codes used in public safety work; knowledge of departmental functions, organization, policies, and procedures;
• knowledge of the principles of supervision; knowledge of police forms, terminology and records; knowledge of county road systems and geography;
• knowledge of standard office practices and procedures; knowledge of general clerical techniques; knowledge of filing and recordkeeping methods;

knowledge of basic mathematics; knowledge of standard office equipment; and knowledge of basic computer applications and techniques.

Skill in performing general clerical work functions; skill in verbal communications and interpersonal relations; skill in operating standard office equipment;

skill in typing and data entry; and skill in utilizing various computer software programs relevant to the position.

• Ability to supervise staff in assigned area; ability to understand departmental policies, procedures, rules and regulations;
• ability to operate a variety of specialized computer systems and radio communications equipment; ability to perform clerical operations involving transactions requiring effective accountability and accurate records;
• ability to perform a considerable volume of detailed record work; ability to coordinate multiple work activities simultaneously;
• ability to organize work activities and establish priorities; ability to understand and follow detailed written and oral instructions;
• ability to prepare and maintain accurate records; ability to communicate effectively both orally and in writing; ability to speak clearly and distinctly;
• ability to effectively interact with the public in stressful situations or in situations requiring courtesy and tact; ability to establish and maintain effective working relationships with employees, other agencies, and the general public;
• ability to establish and maintain effective filing systems; ability to perform required mathematical calculations; ability to operate standard office equipment;
• ability to type accurately with appropriate speed; ability to perform data entry accurately and with appropriate speed; ability to utilize various computer software programs relevant to the position;

and ability to respond to emergency calls on a twenty-four hour basis.

MINIMUM QUALIFICATIONS

High school diploma or GED required, supplemented by training in computers and clerical skills; three years of experience in general office work, or a related field;

or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Supervisory experience preferred.

MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS : Must be able to operate a variety of automated office equipment including a computer, printer, typewriter, copy machine, facsimile machine, camera, VCR, shredder, calculator, radio communications equipment, and telephone.

Physical demand requirements are at levels of those for light work.

DATA COMPREHENSION : Requires the ability to compare and / or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, maps, directories, legal documents, policy manuals, procedural manuals, and operational manuals.

INTERPERSONAL COMMUNICATION : Requires the ability to speak with and / or signal people to convey or exchange law enforcement, radio communications, and computer-related information, including giving assignments and / or directions to co-workers or assistants as well as communicating with the general public.

LANGUAGE ABILITY : Requires ability to read a variety of law enforcement, radio communications, and computer-related documentation, directions, instructions, and methods and procedures.

Requires the ability to complete forms and to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech.

Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.

INTELLIGENCE : Requires the ability to learn and understand relatively basic law enforcement, radio communications, and computer-related principles and techniques;

to understand departmental policies and procedures; to make independent judgments in absence of supervision; and to acquire and be able to expound on knowledge of topics related to primary occupation.

VERBAL APTITUDE : Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.

NUMERICAL APTITUDE : Requires the ability to add and subtract totals; multiply and divide totals; and determine time and weight.

FORM / SPATIAL APTITUDE : Requires the ability to visually inspect items for proper length, width, and shape using job related equipment.

MOTOR COORDINATION : Requires the ability to coordinate hands and eyes in using automated office equipment.

MANUAL DEXTERITY : Requires the ability to handle a variety of items, automated office equipment, control knobs, switches, etc.

Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities.

Must have minimal levels of eye / hand / foot coordination.

COLOR DIFFERENTIATION : Requires the ability to discern color.

INTERPERSONAL TEMPERAMENT : Requires the ability to deal with and relate to people beyond giving and receiving instructions.

Must be able to adapt to and perform under moderate stress when confronted with an emergency.

PHYSICAL COMMUNICATION : Requires the ability to talk, express, or exchange ideas by means of spoken words and / or hear and perceive nature of sounds by ear.

Last updated : 2024-09-10

Salary : $38,064 - $41,205